PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Winchester Hospital located in 41 HIGHLAND AVENUE - Winchester, MA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
220105
Address
41 HIGHLAND AVENUE
City
WINCHESTER
State
MA
ZIP Code
01890
County
MIDDLESEX
Phone Number
7817299000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
high
Avg time patients spent in emergency dept before seen by a Medical Professional
58 minutes
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
6 minutes
Median time to Pain Med in Emergency Dept
42 minutes
Avg time patients spent in Emergency dept before inpatient admission
332 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
4.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
72%
Patients who were unhappy with treatment
5%
Avg Death Rate For Heart Attack Patients (%)
12.2%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
9.7%
Death Rate For Heart Failure Patients Comparison
Significantly better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
11.6%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
5.3%
Death Rate For COPD Patients National Comparison
Significantly better than National Rate
Avg Death Rate For Pneumonia Patients (%)
13.3%
Death Rate For Pneumonia Patients Comparison
Better than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.1%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
6.35
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.28
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.39
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.72
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.02
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.66
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
151.88
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.23
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
3.1
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly lesser than the National Average
H

HappyFlower

New Member
Had come here for a delivery last year and had a great experience. While the delivery unit is 5 stars, the ER is -1 stars. Came here because of how smooth my labor procedure was. But there is absolutely no discipline in the ER. And there’s no system, I’ve literally been waiting here for 4+ hours- this is just nuts.
 
catlady

catlady

New Member
My husband and I were a little nervous about this hospital. we are from Boston and were only in town for a few weeks. my husband had to get knee surgery urgently so we had to bite the bullet and go to Winchester. I was taken aback by the hospitality from the beginning: they were so friendly . we were given directions to the surgery unit after a super quick registration process. adter that my husband was taken to prep for surgery and said the staff was helpful.

but what I liked the most was how consistent they are about timelines. this is something you cannot expect at a hospital this rushy. I’ve waited for hours before actually meeting the doctor. this hospital regards the appointment you make ahead of time and maybe it’s because he had to have surgery but everything went smoothly.I had the chance to go to the café downstairs- they have really good tea.lord knows I needed to be awake for my husband and I was falling asleep. I made friends with two of the employees, one of which apparently used to work in the hospital years ago.

what I love about this place is how friendly everyone is, from the janitor to the surgeon.equally dedicated to their work and they do some good work.they are very thorough about everything.even better was when we found out my husband was not getting pain pills after being discharged (well, my hubby was not so happy lol) but they gave him a non-narcotic pain pump, which was really cool.

to sum up, it was a good experience.i did have a slight riff with one of the nurses in the recovery room but other than that everyone was very cordial and supportive. They even came to me after the surgery and asked how I was lol.ever since we left we’ve been getting phone calls on a daily basis from the hospital checking up on Jack which is very sweet.i’m not sure about complicated surgeries, but for simpler surgeries like a knee surgery this place is awesome.
 
H

Hannah

New Member
I commend Winchester hospital’s efforts in making patients feel like they are at home. I had to get admitted into WH as an inpatient and the medical staff was very comforting. They literally helped me feel like I was sick at home, on my way to recovery. Kudos. BUT.
The billing procedure is all messed up. After being discharged, I got three bills, all from three different places.
When I called up the billing and finance department at WH, they told me that they’d check.
Then they hung up and when I called them back, no one picked up. I’m going to go to the department tomorrow. Look out, billing department.
 
G

Gorgeous

New Member
All women will agree that delivering at an alien hospital is literally every woman’s worst nightmare. This was almost the case for me when I had to go into labor 3 weeks before I was due and on a business trip at Massachusetts. One thing I can say for sure is that the nurses in the delivery ward are super comforting. They take care of new mothers like …well mothers. Two nurses I must compliment for their level of professionalism and compassion are Karen and Christine.

Without you guys I wouldn’t be here today. If I do have a complaint (and I do) it’s that the OB in charge was very cold (literally). Her hands were like icicles and she refused to smile. Even after delivering she said “okay we are done,” and just left. Can you believe that? It was the most insensitive experience I’d ever had with a doctor, ever. Isn’t the first thing they teach them at medical school to be nice to your patients? Ugh.

She did a good job though.. I guess I just wish I could be delivered by someone more warm hearted and friendly. Either way for all mothers-to-be who have to go to this hospital for delivery fret not. It’s a really comfortable hospital they have nice suites and the staff is amazing. I wouldn’t mind coming back here for my next child’s delivery (haha) even though I’ll be in another state. Peace out.
 
H

Hemlock

New Member
This is a shout out to all the special folks who work at Winchester. We acknowledge the work that you do and the care you have for your patients. We may scream at you for your service here and there but we also know that you guys work for 20 hours on end. So thank you.
Sincerely,
every patient ever.
 
Top