PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for West Suburban Medical Center located in 3 ERIE COURT - Oak Park, IL. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
140049
Address
3 ERIE COURT
City
OAK PARK
State
IL
ZIP Code
60302
County
COOK
Phone Number
7083836200
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Other
Emergency Department Volume
high
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
309 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
65%
Patients who were unhappy with treatment
10%
Avg Death Rate For Heart Attack Patients (%)
12.4%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
9%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
12.8%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
6.4%
Death Rate For COPD Patients National Comparison
Somewhat better than National Rate
Avg Death Rate For Pneumonia Patients (%)
14.2%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
6.06
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.50
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.62
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.80
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.16
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.10
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
143.81
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.24
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.54
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
P

Peters

New Member
It’s weird because my sister and her husband have nothing bad to say about this hospital. Maybe it’s because his mother works here or whatever but everytime I go here I get the shittiest treatment ever no lies. Before I get into the treatment part why is it that every single patient has to wait for an outrageous amount of time? Is that even practical? For a simple procedure like an injection they make you wait for 2-3 hours!

Even though I tell them that it’s a simple thing that even a nurse could do.. but they won’t listen. Very stubborn and set in their ways. Unprofessional and rude they’ve always been to me. After having surgery here last year I was having a concussion and this nurse came into my room asking me why I was still there, they said I was clear to go. Oh, I don’t know because I’m in a hospital and I’M STILL NOT READY TO BE DISCHARGED?
 
T

taym

New Member
Want a classic example of bad health care? Don’t have to look much farther than the WSMC. Probably one of the worst hospitals ever known to all humankind. The worst part is I wish I were exaggerating but I swear I’m not.

I’ve been to my fair share of hospitals around the globe so I know how bad it is over here. The ER is supposed to be for emergencies yet somehow it’s biased. If the staff knows the patient they get in before the people who really need it.

A kid was puking her guts out and yet she had to wait before a 40 year old white man with a boo boo on his knee got to see the doctor. Staff do not care about what’s going on. If you manage to grab their attention it’s still no use.
 
C

Chevy

New Member
Can’t say I’ve had too many ER experiences myself but this one had to be the worst thusfar. You just know that a hospital is bad when it is highly unsanitary. I’m talking random fluid on the floor, hair and blood stains here and there and filthy rooms that they put you in. There was this patch of yellow on my wall I just couldn’t figure out what it was. I spent the entire time thinking of things it could be..possibly brains? Ugh.
 
1

1986amaryllis

New Member
The alternative birthing center or cleverly acronymed as the ABC room is excellent. Had a great experience here, my wife can’t say enough nice things about it and has been recommending it to all her work friends. The good thing about this hospital is that you’ll fit right in. Even people who don’t usually gel with crowds. Trust me I’d know because I wrote the book on being publicly awkward. But somehow after spending a few days with these jerks I really grew fond of them. Most of the nurses are young and sweet. You can see that all they want to do is help. Genuinely. The doctors, the OBGYNs are really efficient, they know what they’re doing- so you’re in good hands.
 
ChOcOgIrL

ChOcOgIrL

New Member
They won’t even give you a glass of water if you ask them the water cooler was broken and when I asked them they said they didn’t have water. How is that even possible?
 
T

tatianna

New Member
The ABC or Alternative Birthing Center at West Suburban is exceptional. We didn’t know what to expect, what with being new parents and all but turns out it couldn’t have gone better. Right from the start when we were newbees and my boyfriend and I weren’t even sure we wanted kids, all the way to now, us being parents to a 2 month old Livie. Truly remarkable. I can say that we grew together as a couple with this hospital’s help too.

They carved us into the parents we are today, if it wasn’t for our trusted OB’s interference into our personal lives and assuring us that “we got this” I don’t think my boyfriend would still be in the picture- he was a flight risk from the beginning. If it weren’t for nurse Agnes and nurse Denise, I wouldn’t be as confident a mother as I am today. What I loved most about ABC was how caring they are.

We left the hospital 2 months ago yet I received a card from Denise the other day wishing little Livie a happy month old! It was the sweetest thing- really shows that it’s not about the money here, it’s about the bond you create with them. And it’s not one of those snarky hospitals that will act too cool for school and not mingle. They may even mingle a little too much if you ask me but that’s never been an issue for me.

Thank you West Suburban for this beautiful birthing center, I’m sure many new parents will benefit greatly from all the help you provide and the great staff you have on board. A request would be not to change them like ever and save the exact same suite for me when I come back in a few years with baby #2 (hehe). Love and light <3
 
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