Top Heart Hospital High Cost West Penn Hospital (Pittsburgh, PA) Complication Rates & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for West Penn Hospital located in 4800 FRIENDSHIP AVENUE - Pittsburgh, PA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
390090
Address
4800 FRIENDSHIP AVENUE
City
PITTSBURGH
State
PA
ZIP Code
15224
County
ALLEGHENY
Phone Number
4125785000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
medium
Avg time patients spent in emergency dept before seen by a Medical Professional
11 minutes
Patients who left the emergency department before being seen (%)
0%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Median time to Pain Med in Emergency Dept
55 minutes
Avg time patients spent in Emergency dept before inpatient admission
228 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
4.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
65%
Patients who were unhappy with treatment
6%
Avg Death Rate For Heart Attack Patients (%)
13.4%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
10.6%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
3.5%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
Not Available
Death Rate For Stroke Patients Comparison
Not Available
Avg Death Rate For COPD Patients (%)
8.1%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16.1%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.3%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
7.44
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.07
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.7
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.74
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.11
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.12
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
165.1
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.26
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.46
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Significantly greater than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
J

JossZ

New Member
The hospital is spotless: every single floor you visit will show you squeaky clean floors and walls. Clearly, the cleaning team is OCD about cleanliness, something I can relate to, and therefore LOVE about this hospital. After all, it is a place where you can find the most number of germs. So this is reassuring. The doctors and surgeons here are very friendly too, recommend to all.
 
K

Karl S.

New Member
I straight up fell in love with the Labor and Delivery unit at West Penn- they have everything- not just for the expecting mother, but for the entire family. I booked a deluxe suite for my baby delivering our baby because she deserves the best, but they had very comfortable couches for me and the rest of the family as well. We weren’t stuck outside waiting in the waiting area which was comforting.

All the OBs and most nurses were very diligent, kept checking up on my wife who didn’t want any epidurals- because childbirth is nature’s most precious gift and she wanted to endure the pain all by herself. She had some amazing people working with her, and she gave birth to our beautiful daughter, Aubrey 2 hours after being fully dilated- something we were not expecting because it was a “complex” pregnancy. Kudos to all the staff members.
 
S

seatones

New Member
What gets my goat is how much money they make off of parking- can you believe that they charge their own doctors/nurses to pay for parking in the parking garage? Talk about being cheap. Other than parking though, I think the medical care here is pretty good: the doctors seem to know what they’re doing. I had a pretty bad experience with two nursing students here though and they didn’t even apologize afterward. But not a place I would recommend if you need surgery or something.
 
thomsom

thomsom

New Member
During football practice last month I took a pretty bad fall, and even though at the time I felt just fine, the next day I felt extremely sore in the region above my gut. When I went to see the doctor at West Penn, they said that it could possibly be broken ribs, which as it turned out, was the case. After multiple scans and an X-ray, they decided that I could not play for the big game in a few days. This was a bummer but I let it go because hello, broken ribs are not really easy to deal with (extremely painful, for those with no prior experience).

Anyway, I took a couple of days off from college and was resting so that I could recover fast, but then one day I felt like I was going to die- I couldn’t breathe without feeling a sharp pain in my left rib. Called an ambulance and this time they took me to Chester County, where they told me that I had a collapsed lung- which could have been caused by the effect of the broken ribs. This was alarming, I wondered how West Penn didn’t figure this out, but I wasn’t sure if it had happened then or much later.

So I decided to go back to West Penn during the follow-ups, and that’s when I figured out that they were trying to cover up for a mistake. Even though they had previous tests and medical reports, they took some more and clearly found out about the collapsed lung, but decided not to bring it up, possibly fearing a lawsuit of sorts. I can’t believe they only brought it up when I told them about what Chester County had told me and they apologized for the negligence. I wasn’t going to bring it up but I decided they deserved whatever backlash they will get from this post- because that’s what happens when you neglect a patient.
 
C

cancer428

New Member
The hospital is legit great- has some of the best doctors in the country. The nurses can be a little catty, but they mean well- it’s evidenced in the way they care about the patients. What I love most about the place is how efficiently the ER runs, a rare sight in America. It’s a real scene in most hospitals, but over here, they make sure patients with serious problems are tended to first, and the triage system is truly effective.
 
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