PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for West Hills Hospital & Medical Center located in 7300 MEDICAL CENTER DR - West Hills, CA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050481
Address
7300 MEDICAL CENTER DR
City
WEST HILLS
State
CA
ZIP Code
91307
County
LOS ANGELES
Phone Number
8186764100
Hospital Type
Acute Care Hospitals
Hospital Ownership
Proprietary
Emergency Department Volume
high
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
6 minutes
Avg time patients spent in Emergency dept before inpatient admission
334 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
60%
Patients who were unhappy with treatment
12%
Avg Death Rate For Heart Attack Patients (%)
10.8%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
9.8%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.5%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
14.1%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.1%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
15.6%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.8%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
5.36
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.62
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
6.85
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.74
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.03
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.06
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
162.90
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.25
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
3.01
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
Significantly worse than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
Significantly worse than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
S

Simcha

New Member
I’ve never been more agitated about anything in my life. When you call in to ask about your results at West Hills, they talk to you like they’re the ones paying you for your service. Very disrespectful but more than that, utterly useless. Will ask a billion questions before actually confirming whether you’re the patient. Another thing that annoyed me? previously when I was admitted here, I recall waking up to two nurses talking about me and my condition. Something I absolutely hated, because so much for “patient confidentiality”, right? NO regard for patients or even human beings for that matter. Would I rather die than come back here? Hell yes
 
Z

zoom Fire

New Member
It’s not like me at all to write reviews about anything, let alone a hospital. But something about my stay here made me want to share my experience with the world, because it’s not very often that I have good things to say about anything. (pessimist much)
Have been hearing really good things about West Hills from my sister in law who happened to volunteer here for a bit back in the day.

Ever since, she’s only been to West Hills and kept recommending the doctors here to me. I, for one, hate hospitals. They are always depressing, nothing good ever comes out of a hospital visit. And two, I rarely ever go to the hospital. Only if it’s absolutely necessary I go, but even then sometimes, I refrain from it.

But the other day I was taken in by my sister in law (of course) because my blood sugar dropped ridiculously low and I lost consciousness. When I awoke, I was in the ambulance and the EMT were discussing where to take me. My sister in law recommended West Hills without a second thought and they obliged- it was the closest one with room in their ER. I pretended like I was asleep because what the hell.

Didn’t think I had anything essential to input to the conversation. Besides, I figured it was time I found out what was so great about this West Hills hospital. The truth is that I’d missed out on so much. So many times when I wanted to just pay a visit for a small medical issue also, I backed out. But this hospital is so amazing.

As soon as we got in, everyone was very work efficient. Like they are always on their toes, not one employee here slacks around. Almost like it’s their policy. I was used to seeing hospitals where people sit around and talk about their personal lives, even with patients. That is something I cannot stand.

But over here, it’s all about that professional grind. No one has time to sit down and gossip, they’re busy taking care of the patients- something I really appreciated. After waiting for not more than 15 minutes, I was wheeled into an ER room where two ER doctors tended to me- again, were very efficient and timely, they didn’t wait around or have pointless discussions. Everything was so fast here.

They don’t make patients wait unnecessarily. I guess my sister in law raving all these years has had some truth to it. I guess I’m trying to say: thank you- to all the lovely people in the ER , especially the physicians and nurses that work around the clock to make the quality of living for us patients, a little better. Various shifts of nurses who tended to me, thank you. You guys were really awesome and are the backbone to American medicine’s success. So much respect and gratitude.
 
I

IzAbElL1999

New Member
The ER staff at West Hills is Rad as hell. They really know how to treat patients, unlike other hospitals around this area. My teenage daughter has been feeling “pangs of pain in her chest” and “chest tightness” for a few days now. I didn’t know what to do so I contacted West Hills. They said it could be nothing but asked to bring her in. And they were spectacular- their work ethic, their professionalism, their morals. All are admirable.
 
S

sacha

New Member
Never thought I’d be a person who’d make two back to back visits to an ER- but hey, that’s life for you. I’m just glad that both times I went to West Hills because the service here is unbeatable. They exceeded all my expectations and made sure I was comfortable. Ended up having to stay for more than 6 days the first time around and the second time, only 2. Because that’s how good they are. Very friendly and professional staff, they will give you peace of mind- a confirmation that your life is in good hands. Very happy.
 
chekhov fun

chekhov fun

New Member
Not the place to go if you want immediate responses. I was SO shocked by how lightly the doctor was taking my almost heart attack. He kept interrupting me when I explained the issue and cut me off twice when he got phone calls. Felt like screaming at him but figured it wasn’t worth it. Just left.
 
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