PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for West Chester Hospital located in 7700 UNIVERSITY DRIVE - West Chester, OH. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
360354
Address
7700 UNIVERSITY DRIVE
City
WEST CHESTER
State
OH
ZIP Code
45069
County
BUTLER
Phone Number
5132987700
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
high
Patients who left the emergency department before being seen (%)
0%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
288 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
62%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
11.9%
Death Rate For Heart Attack Patients National Comparison
Somewhat better than National Rate
Avg Death Rate For Heart Failure Patients (%)
10.1%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
12.1%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
8.7%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
14.9%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3.2%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
6.66
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.69
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
7.14
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.73
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.41
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.09
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
150.40
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.28
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.18
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
R

Ryzen

New Member
From start to finish my experience at West Chester Hospital was amaaaazing. The best part is that people who call ahead and book an appointment don’t have to wait! It’s that easy- call in, make an appointment, show up on time, and walk right in. We didn’t even have to wait a minute because we came in right at the scheduled time. Very simple check in after that and everything was smooth there on out. The facility is amazing by the way- very clean. Not sure if it was recently renovated but it has a nice finish to it of late. The staff are very helpful, they know everything about each department so you’re good there. All in all a great facility to bring your family members to.
 
carl

carl

New Member
Horrible ear infection… colleague took me to West Chester and waited with me in the Er for over an hour . Went directly from work so had to wait there until midnight. Finally got to see doctor at 12:50 am and got medication late at night. Waiting time needs to be reduced… otherwise problematic for patients.
 
spinning_leaf

spinning_leaf

New Member
Not too scruffy a hospital but definitely not my #1 choice. My sister dragged me along with her and I hate going to new hospitals. It’s like making new friends. And hospitals are the worst place to make new friends. Anyway I guess there wasn’t much of a wait .. we got in and waited for somewhere between 10 to 15 minutes and were in.

Went straight to the doctor’s room and had her checked out. They came up with a constructive solution in a few minutes and the next thing I know they are checking her in as an “inpatient”- (fun fact: apparently there’s such a thing as an outpatient as well). There’s a whole procedure if you wanna get yourself checked in. A lot of hockus pockus with a pager and what not.

But they show everything to you in the beginning, especially if you ask for help or seem confused *that helps*. The woman who explained it to my sister and I was very young and polite. If you need to get X-rays/scans that is a different department but very clean and interesting. They are fast with giving results, don’t make the patients wait for an obnoxious amount of time.
 
Z

Zayvian

New Member
Not a fan of this place ; don’t know how to treat patients right. My poor wife was having very bad chest pangs for hours and when we finally reached the hospital after 2 hours stuck in traffic we were faced with snarky hospital officials who pushed her around. I was so annoyed- is this really how you should treat patients in pain? The main staff (aka doctors) are polite and sweet but the rest of them act like they own the place . Very annoyed by them, rest was fine.
 
Garren

Garren

New Member
They take good care of you- I’ll give ya that. Not one to praise hospitals, hell, they are places where old people go to die but when I first step foot in West Chester I had no idea it’d have that big an impact on me. Needed to have urgent knee surgery done and even though I put on a strong face.. I was sweating bullocks. I am dead scared of needles and had no idea that I’d be conscious for that part when they strike you with them. While being prepared for surgery the surgeon briefed me in on what the surgery would entail. He introduced me to the anesthesiologist who would be giving me anesthesia to “block the nerve”- this itself gave me jitters and I asked the anesthesiologist if there was any way they could do it without needles.

Now I am a big man, almost 6’2” so when people usually hear of my irrational fear of needles they laugh in my face. The anesthesiologist, Rachel, was very kind and assured that I wouldn’t feel a thing. Wasn’t holding out too much hope, that’s what they all say until it just happens and by then it’s too late to do anything so they just go , “whoopsie!” But Rachel knew what she was doing. She understood my anxiety levels and treated me with respect and made sure I was completely relaxed before it happened. And tell ya what- I didn’t even realize when the needle slid in and did the work without me worrying a bit. Lovely!

Not only was the anesthesiologist good, but the surgeon too. The surgery ended up taking a while but by the end of it I was drained but I could tell it was successful by the smile on the surgeon’s face. He was mighty pleased I’ll tell ya that. He was a very humble person, he went thanking the whole support team and personally thanked the three nurses that helped with the surgery. Special thanks to Theresa for helping me with my anxiety before the surgery, you’re an amazing nurse. Overall I would say it was a positive experience. Hell, no one likes hospitals but at least they make sure you don’t regret going there. It was a pleasant surprise and my knee recovered fully in a few weeks after the surgery.
 
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