PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Usc Hospital located in KECK HOSPITAL OF USC - Los Angeles, CA. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050696
Address
KECK HOSPITAL OF USC
City
LOS ANGELES
State
CA
ZIP Code
90033
County
LOS ANGELES
Phone Number
3234428656
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Other
Emergency Department Volume
Not Available
Patients who left the emergency department before being seen (%)
Not Available
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
Not Available
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
62%
Patients who were unhappy with treatment
5%
Avg Death Rate For Heart Attack Patients (%)
Not Available
Death Rate For Heart Attack Patients National Comparison
Not Available
Avg Death Rate For Heart Failure Patients (%)
9.5%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.4%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
14.5%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
Not Available
Death Rate For COPD Patients National Comparison
Not Available
Avg Death Rate For Pneumonia Patients (%)
13.4%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
2.81
Postoperative Respiratory Failure Rate National Comparison
Significantly better than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
Significantly worse than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.89
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
7.04
Blood Stream Infection After Surgery National Comparison
Significantly worse than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.89
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
0.57
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.20
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
135.35
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.26
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.17
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Number of Cases Too Small
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
emely

emely

New Member
Polite, professional medical employees. Not just medical, even gift store employees were very sweet and caring. Keck has been a family hospital for us for ages now, have been coming here since forever. One negative is that the wait time is crazy sometimes especially during rushy hours. But other than that, only positives. The doctors especially are crazy good.
 
Sanya25

Sanya25

New Member
Knowledgable doctors, caring nurses, hard working staff, neat housekeeping employees.. and in general very helpful people working at Keck. A big thank you for taking care of me the way you did and I recommend this hospital to one and all. Excellent health care.
 
S

sayuri

New Member
Had a major issue with the billing and finance department at Keck, it was downright awful. The fact that so little shits were given to my case is daunting. It’s been 2 months since I was discharged as an inpatient and still no update. Fuming doesn’t even begin to explain how mad I am right now.

So 2 months ago I had a small medical procedure done here and was discharged soon after. Pretty straight forward. The hospital bill that I received was a huge amount but at the time I just wanted to go back home so I paid it off. The next day I reviewed the bill and realized that it was wrongly billed by at least $800 – I was stunned and called up the billing department at once.

It rang thrice and someone picked up. I explained my situation the person was quiet throughout. Then when I stopped talking, I kid you not, he hung up on me. I was so angry and confused that I decided to pay them a visit. The most horrifying experience of all. When I got there, they explained to me how it was my fault for paying without reviewing. Kind of laughed in my face.

I brushed past that and asked what I had to do next. They said that the bill could be changed and the amount would be refunded but the case needed to be escalated to their manager first. I was happy and went back home. A week went by and I got no updates from them even though they said they would keep me in the loop.

I called them up, the person I spoke with had no idea what I was talking about . 2 days later I went back and found out it’d still not been escalated. Here I am, 2 months later, and still no update. What kind of a shitty hospital is this? No system!!
 
I

Ilan63

New Member
Customer service at keck is dependable. What I couldn’t get done at the finance department in person was done very smoothly over phone. A customer care rep, Ilana (or something like that) was very helpful. Just gave my phone number and she was able to pull up all the relevant data about me and viola! Just like that it was solved. THANK YOU!
 
Z

zerozerohero

New Member
Feels weird saying this but I love this hospital. Has a very homey feeling and is the most hip hospital I’d been to. Even my mom called it “modern” – hehe. The staff uses very state of the art kind of equipment but that’s not it.. you can see how much they care and value human life in the way they work and treat you. The Xray lab is unlike anything I’ve seen before (it’s SOOOO COOL!) Hope to see all hospitals this modernized soon .
 
P

Porter1971

New Member
My hip replacement surgery at Keck was a success- BUT I had several issues at this hospital. First of all the interns and residents.. very unprofessional, will talk loud in a patients room to each other. Disliked very much, complained to the chief of medicine who didn’t give two shits. But whatever. Everyone had so much attitude.
 
nadya

nadya

New Member
No words for the inefficiency seen in the urology department, I’m sorry but there’s simply no excuse. However, the department feels like they have many excuses because every time I call them up that’s all they have- excuses. No actual solutions. Had a surgery done a month ago at Keck. It went fine: there were briefings on what the surgery would look like and the care that’d be given before and after the surgery.

All said was done, the surgery went through smoothly but after being discharged, the “post surgery” part about them checking up on me was not met. In fact I had to call them up to refill the prescriptions even though they said that would happen on their part. Even after reminding them twice over the last week, nothing has been restocked yet. Disappointed.
 
tillman66

tillman66

New Member
The last 9 years of our family life involved us taking our daughter to Keck hospital because of her sporadically appearing cancer. She beat it twice already but it kept coming back. She’s currently fighting it for the third time and each time it would’ve been an impossible fight without the support of Keck hospital and its amazing staff. Very caring, loving, and they love Michelle so literally do anything for her. Complete confidence in this hospital.
 
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