PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Memorial Hospital located in 325 SOUTH BELMONT STREET - York, PA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
390101
Address
325 SOUTH BELMONT STREET
City
YORK
State
PA
ZIP Code
17403
County
YORK
Phone Number
7178438623
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
high
Avg time patients spent in emergency dept before seen by a Medical Professional
30 minutes
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
26 minutes
Median time to Pain Med in Emergency Dept
68 minutes
Avg time patients spent in Emergency dept before inpatient admission
394 minutes
Overall Hospital Rating
2.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
62%
Patients who were unhappy with treatment
12%
Avg Death Rate For Heart Attack Patients (%)
11.5%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.6%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
13.1%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
9.4%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
14.9%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
Not Available
Complication Rate for Hip/Knee Replacement National Comparison
Not Available
Postoperative Respiratory Failure Rate Per 1000 Persons
8.69
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.32
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.95
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.81
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.21
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.63
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.31
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.47
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Number of Cases Too Small
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
mealymouth

mealymouth

New Member
I underwent a major procedure. I was discharged within 24 hours after the surgery. The night I was at home, I ended up having a high temperature, and the surgery site was weeping. I call the hospital, and they asked us to come to the hospital immediately so that they can take a look at it.

We reached the hospital, told the front desk who asked us to go immediately to the ER, where these idiots make me sit for nearly three hours in the waiting room. I was in terrible pain and was running a temperature, and these people did not seem to notice. Finally, a doctor came and informed me that he would be transferring me to the floor. I ended up staying in the hospital for a week. During my stay, the bed sheet was changed only once, despite the surgery site bleeding which had soiled the bedsheet. When my husband asked why it was not being changed, the nurse says, they hate the very sight of my doctor so doing everything to ruin his image. Less said about the bathroom, the better.

Frankly, we felt that he was the only sane person in the hospital. Even manner-wise, the nurses would score less than 1. The nurse who was first assigned to me was so rude to my husband and me that I had to complain about her officially. My insurance paid the hospital nearly $15000 for such shoddy service. The doctor who treated me said that I had developed an infection and that I should have been checked before being discharged. With such a horrible experience, I do not think that I would ever go to this hospital or even refer anyone to it.
 
celia

celia

New Member
One can say that I am a regular at UPMC Pinnacle Memorial. The most recent visit was when my best friend suffered a heart attack while we were driving back from work and I rushed him to Memorial ER. The moment we ushered him into the ER, they immediately started his care and even called his family while I was helping in filling out the forms. The hospital decided to keep him under observation for 48 hours. They kept his family members in the loop all the time. The only minor irritant at this hospital is the communication between the staff and the patient’s loved ones. There is a gap between the staff and staff, and the staff and us. Whenever they have a new nurse or a new doctor coming in, they either do not have old info or any new info. If you ignore this irritant, then this hospital is the best. They are prompt and tell the truth. They told my friend to stop drinking and smoking if he wants to live longer and what all steps should be undertaken to keep himself fit and stay alive.

Coming to myself, I had visited this hospital a few months back when I had surgery for appendicitis — same experience. The staff was honest and told everything without mincing words, but the communication issue cropped up when shift change took place. There were a few other experiences where the same thing happened, but one can ignore these things because the care given was exceptional.

What makes me love this hospital more is the fact that these doctors do not question me if I am overdosing on pain medicines when I ask medicine for my chronic migraine. They always take care of me on this issue.
 
josue

josue

New Member
It pains me when I read negative reviews about this hospital on various forums. I have always had a wonderful experience while getting treated at this hospital. I have lived in East York for a decade now, and my wife gave birth to our twins at UPMC Pinnacle Memorial Hospital, and we had a truly amazing experience!!!! My wife had quite a huge room and stayed in the same room until it was time for discharge. Our nurse was also the best in the world. Lastly, one word for the food…. It was mind-blowing…I never thought a hospital could have such wonderful food. We have decided that if we have a child again, then this is the place where we would come. Thank you, UPMC Pinnacle for everything!
 
N

nimrod

New Member
My father was complaining of severe headache, and we rushed him to UPMC ER. We spent four hours in a nearly deserted emergency room. We got fed up and visited the Urgent Care Clinic nearby where they saw him in half an hour. He was diagnosed as having severe hypertension, and any delay would have resulted in irreparable damage to his brain. I will never revisit Memorial Hospital.
 
CaMEron

CaMEron

New Member
Nobody should visit the UPMC Pinnacle Memorial Hospital ER unless you want to be infected with God knows what diseases. The floor is sticky and filthy. The thermometers covers are used on scales. There was garbage on the floor, of all the places in the ER. A doctor came after an hour and spent his “precious minute” with me. He just felt the area (I had upper abdominal pain) and said, no problem and started walking off. No tests nothing. I insist on taking another precious minute of his, and he says, “Dear, you have a hernia.” “I will write a belt for you.”

Not convinced, I visit a hernia specialist who spends nearly 10 minutes and then tells me that there is no hernia at all. All this cost me money and stress.

I am really pissed with my visit to this hellhole. I tried talking with management about cleanliness, and they said, it is the duty of staff and not theirs. The ER doctors only want to meet you for no more than two to three minutes, before they go to the next target. Patients are just a number for them.
 
Hudson

Hudson

New Member
I had to go to UPMC Pinnacle Memorial Hospital for a minor procedure in the short procedure area. I must admit that I have heard some stories about this hospital, so I was pleasantly surprised to see the way the hospital treated me. The staff was amazing from the beginning to the end! How I wish every single hospital is like this. I felt at ease during my stay here, and the staff was helpful and friendly! These guys even called me two days after I reached home just to check how I was faring. WOW, UPMC…this has never happened to me! The only calls I used to get from the hospitals was for payment of bills. I have worked in the healthcare industry so know how hospitals function and how they run blindly after $$$.

It is a shame that other hospitals are not aping to be like UPMC!!!!

Thank you, UPMC!!!!!
 
hobnobbed

hobnobbed

New Member
There was a constriction of my neck spine, and it was causing severe pain in my back. I visited a neurosurgeon who said that it is vital to get operated, but she did not think that this was the opportune time. I talked with my PCP who suggested me to go to UPMC Pinnacle Memorial. I visit this hospital, and the neurosurgeon says that I should have immediate surgery as my life is in danger. I undergo surgery and immediately feel pain relief. The complete postop recovery takes six months, and during the entire time, I visit the hospital for rehab and every single time I had a wonderful experience. I would not hesitate to say that UPMC Pinnacle Memorial saved my life.
 
D

diANA

New Member
The care my husband received while at UPMC was tremendous! The RN was fantastic! She went above and beyond her call of duty to ensure that all the needs of my husband were met and that he was comfortable. The nurse explained the surgery in great detail and answered all our questions. She also ensured that my husband had something to eat and drink when he was out of recovery. The anesthesia nurse was also great. When he woke up from the surgery, the first thing that he heard was how lucky he was that the particular doctor treated him and how quickly would he recover. It was a tremendous experience for us. These wonderful staff and doctors would always be in our prayers.
 
Top