PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for St Joseph Hospital located in 172 KINSLEY ST - Nashua, NH. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
300011
Address
172 KINSLEY ST
City
NASHUA
State
NH
ZIP Code
03060
County
HILLSBOROUGH
Phone Number
6038823000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Other
Emergency Department Volume
medium
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
10 minutes
Avg time patients spent in Emergency dept before inpatient admission
432 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
61%
Patients who were unhappy with treatment
5%
Avg Death Rate For Heart Attack Patients (%)
12.8%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
9.7%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
12.4%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
7.8%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
14.2%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.6%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
9.79
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.89
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.15
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.78
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.15
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.39
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
150.71
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.25
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
3.03
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
R

rut

New Member
My experience here was a mixed bag, which is leaning more towards bad. I visited the ER a few days back with severe flank pain. The receptionist was good and greeted me with a smile. Things went downhill after that. The nurse who triaged me could not get my age and vitals correct the first time. She took it twice, in a matter of a few minutes. Once vitals were taken, she got busy with her colleagues, in chitchatting and talking about other patients. Probably, she has never heard about HIPAA. I was feeling very cold and asked for a blanket several times, but the nurses did not bother to get up and bring it to me. The wait time was inexplicably long for a near-deserted ER. The doctor was a good guy and treated me well. The nurse, however, was very slow, and it took ages for her to follow the instructions of the doctor. Not sure if I would consider this hospital in case of any medical emergencies!!!!
 
S

Shaylee

New Member
Horrible customer service. The nurse had the gumption to hang up on me. I was admitted to the floor and was in severe pain. The doctor had advised me pain meds every four hours to tide over the pain. But the nurse just forgot about it. I called her and asked about the meds, and she just hung up. I tried calling her again, but the same thing happened. Finally, I called a nursing supervisor and informed her about the situation. Even she was not helpful. I called for the doctor and then got myself discharged. I cannot fathom getting care at a place where the nurses are least bothered about patients and more bothered about getting their paychecks and chitchatting.
 
2

26cassiel

New Member
I had a quick visit to this place. I visited with a loved one who needed to have some tests done. Everyone we encountered was very friendly and very courteous. Nobody hesitated to give a smile. The staff was very professional, and my loved one’s tests were completed in a time-bound manner, and we were out of the hospital in four hours. We appreciate the way my loved one was treated. I would keep this hospital in mind in case of any medical need
 
K

kala

New Member
Got my surgery done here. The staff is awesome. They are kind, gentle, courteous, and caring. The nurses and doctors are very friendly and very approachable. They do not mind going way above and beyond if it would help you. After my surgery was completed, the surgeon kept checking with me if I was okay. Even the nurses checked with me every few hours. Their attention to detail is highly appreciated, and so is the excellent patient care. Thank you
 
H

Harlen

New Member
St. Joe in Nashua, NH, offers services that can be compared with a seven-star hotel. One can call cafeteria between 7 and 7, and you would be served good food. Not gourmet, but good healthy food. Nurses and doctors are excellent. We are very pleased with the amazing care that my wife got here
 
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