PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Sentara Norfolk General Hospital located in 600 GRESHAM DR - Norfolk, VA. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
490007
Address
600 GRESHAM DR
City
NORFOLK
State
VA
ZIP Code
23507
County
NORFOLK CITY
Phone Number
7573883000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Other
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
469 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
70%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
12.1%
Death Rate For Heart Attack Patients National Comparison
Somewhat better than National Rate
Avg Death Rate For Heart Failure Patients (%)
10.1%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.7%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
18.6%
Death Rate For Stroke Patients Comparison
Worse than the National Rate
Avg Death Rate For COPD Patients (%)
9.3%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
Not Available
Complication Rate for Hip/Knee Replacement National Comparison
Not Available
Postoperative Respiratory Failure Rate Per 1000 Persons
4.53
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
6.10
Serious Blood Clots After Surgery National Comparison
Significantly worse than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.88
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
1.38
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
2.22
Accidental Cuts and Tears From Medical Treatment National Comparison
Significantly worse than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.78
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
179.89
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.29
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
3.95
Perioperative Hemorrhage or Hematoma Rate National Comparison
Significantly worse than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Number of Cases Too Small
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
rocky1

rocky1

New Member
I had a horrible strep and had to visit the ER after things failed to improve on its own. In fact, it started impacting my breathing. The doctor and nurses, who had excellent bedside manners, got down to my care very quickly and took all the measures that would make my condition less severe. They were very friendly and kind. The care which I have got here has impressed me to no end. I have decided to seek care at this wonderful hospital for all my medical ailments.

Thank you for taking good care of me!
 
L

liam

New Member
Excellent nurses and doctors who have the patience to listen to their patients and then incorporate their opinion while designing a treatment plan. The hospital is clean and very efficient. This hospital does tick all the boxes and has become my favorite hospital! Will return in the future if the need arises.
 
M

minha21

New Member
The doctors and nurses who run the OP section deserve a big shout out. My wife was supposed to undergo an outpatient procedure. Understandably, this being her first OP procedure, she was super nervous. The doctors and the nurses made it a point to talk with her and calm her down. The doctor was a fantastic gentleman who explained how he was going to do the procedure and made it a point to clear all our doubts. The procedure was successful. Thanks to the incredible staff, Rosie got discharged a lot earlier than we had expected.

Thank God for everything.
 
dylon

dylon

New Member
Underwent a sleep study here a few nights back. Of the four tests that I have had, this was the best. The tech was a wonderful guy. Very professional, the tech knew what he was doing. There was no wasting of time. I was not an ideal patient and did cause him some inconvenience, but he was not flustered and smiled it off. I am thrilled how the study was conducted
 
A

augustine

New Member
Outstanding hospital with excellent customer service. The premises is spotless inside. They do offer a food court. It was terrific and does offer its patrons some good food, unlike some other hospitals nearby.
 
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