Santa Clara Valley Medical Center San Jose CA (Complications) & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Santa Clara Valley Medical Center located in 751 SOUTH BASCOM AVENUE - San Jose, CA. Contains reports of complication rates, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050038
Address
751 SOUTH BASCOM AVENUE
City
SAN JOSE
State
CA
ZIP Code
95128
County
SANTA CLARA
Phone Number
4088855000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Government - Local
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
3%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
419 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
55%
Patients who were unhappy with treatment
11%
Avg Death Rate For Heart Attack Patients (%)
13.5%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
10.3%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
14.5%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.9%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
21.7%
Death Rate For Pneumonia Patients Comparison
Worse than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
Not Available
Complication Rate for Hip/Knee Replacement National Comparison
Not Available
Postoperative Respiratory Failure Rate Per 1000 Persons
8.02
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.38
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
3.95
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.87
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.64
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.50
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
169.96
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.41
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.43
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
Significantly worse than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
Significantly worse than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Number of Cases Too Small
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
A

anvika1988

New Member
The only thing consistent in this hospital is the consistent awful service. The doctors are very incompetent, would get angry, and walk away when you ask questions. The nurses are even worse. If you ask for something, their attitude would be like, “help yourself.” Nurses have specific medical competence, but I am not so sure about the nurses at Valley.

Coming here is a colossal waste, both time and money. The twits with stethoscopes will end prescribing the same meds which you are not supposed to take. If they prescribe anything else, it will be ineffective. The staff does not follow through. Avoid, if possible.
 
T

tinsleigh

New Member
Visited this so-called EMERGENCY ROOM around 2:00 am last month. My wife was in considerable pain and was not in a position to sit, stand, or even lie down. I tried to get hold of a wheelchair but was unsuccessful. Check-in was done, and a blood test was completed by 3:00 am. Then the wait ensued. I waited for nearly two hours, and when I saw my wife in tears due to her condition, I could not control myself. I went and asked the nurse when we could see the doctor. Her response, “No idea. Besides, you are not alone. Please await your turn.”

I got so pissed off and asked her, “Why the heck do you call this shithole as an emergency room.” She had no response. I ended up taking my wife to another hospital where she was taken in quickly, and treatment started…

I will not step back into the Santa Clara Valley Medical Center
 
R

robinrose

New Member
I was treated very well at this hospital. I had a spiking fever as well as terrible stomach pain. The check-in was done quickly. After a reasonable amount of waiting time, I was taken back to the room. A lovely doctor was beside me. The doctor had excellent bedside manners and did not rush through my care. She ordered a few tests and diagnosed me with a liver infection. Appropriate treatment was started, and I was all hale and hearty after a week. A very pleasant hospital experience. Appreciate it
 
kadin

kadin

New Member
This review is for the NICU and the wonderful staff that runs the show there. The NICU staff is the best that I have ever come across. They were super friendly, very professional, and highly knowledgeable. They treated Angie very well. The staff ensured that she had a comfortable stay here.

The parking also gets an A-plus. The hospital has a vast parking space, and there was never an issue with parking during the 15 days we were here.

A wonderful hospital that sticks to its core competence and that is treating patients exceptionally well.
 
D

Dabomb

New Member
My boyfriend and I have been visiting this wonderful hospital for his appointments quite often over the last year. The staff is nice and super quick. They do not waste their time, yet would not hesitate to slow down and explain what was being done. The doctor treating my boyfriend is also great. Overall, a wonderful hospital. Do not recollect seeing anybody getting angry or rude
 
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