PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for San Antonio Regional Hospital located in 999 SAN BERNARDINO ROAD - Upland, CA. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050099
Address
999 SAN BERNARDINO ROAD
City
UPLAND
State
CA
ZIP Code
91786
County
SAN BERNARDINO
Phone Number
7149852811
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Other
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
5%
Median Time to ECG for heart attack/chest pain in Emergency dept
0 minutes
Avg time patients spent in Emergency dept before inpatient admission
412 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
64%
Patients who were unhappy with treatment
9%
Avg Death Rate For Heart Attack Patients (%)
10.2%
Death Rate For Heart Attack Patients National Comparison
Significantly better than National Rate
Avg Death Rate For Heart Failure Patients (%)
9.5%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.6%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
13.4%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
8.2%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
14.8%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3.1%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
8.26
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.19
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.31
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.73
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.04
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.33
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
169.24
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.22
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.37
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
morrison29

morrison29

New Member
My grandpa was brought into the ER of San Antonio because he was running very high fever (which later was revealed as pneumonia). The ER staff were brilliant and they tackled the situation really well. If you ask me, it was all because of them that my grandpa’s life was saved.

Ever since we stepped inside this hospital along with him, the staff very well ensured that he was given good care and attention. They were very respectful to him and took care of his emotional needs as well.

The care has been excellent and this is my go to hospital for anything and everything in future.
 
romina

romina

New Member
I have been a part of the healthcare industry and during the 40 years of my career, I have been a part of and have seen various hospitals function. I don’t think as a patient, I am a wonderful person because my expectations are sky high and most often than not, hospitals fail to fulfill them.

But things were a little different this time and I must say San Antonio puts in a lot of time and efforts to take amazingly good care of their patients. You gotta trust me when I say this because I am usually very critical of hospitals given my career background.

I can be very demanding most of the times and I feel extremely happy to tell you that this place did everything so precisely that I had absolutely no room for any kind of complaints.
 
KaMbRiE1998

KaMbRiE1998

New Member
A good hospital one can approach in case of any medical needs or illness. I found the hospital staff to be straightforward and to the point when they talk. I liked their honestly and the services they offer are good enough too.

I would certainly walk in here in case of anything because the place is decent enough to take care of your medical requirements.
 
E

elianna71

New Member
Please do not make the mistake of coming to this hospital. They are a major threat to your life. I know this because the last time I was there, the way the entire staff behaved and acted, I could gauge their medical knowledge as well as skills.

Please don’t go in here and mess up your life.
 
P

precise

New Member
My wife was admitted here and I was with her throughout and from what I saw, I can clearly say that this place has no consideration for its patients or their family members. I was awake all night nobody even bothered to ask me a single thing; at least whether I was comfortable or not.

I am ready to ignore that had they treated my wife with some love and respect. They gave her such a hard mattress to sleep on that she couldn’t get any sleep at all. Absolutely no help was extended to either one of us.

That was the last time I ever entered that place and ever since I have been instructing people not to step in there as well.
 
G

Gemma30

New Member
My dad was admitted here before he passed away because of their medical negligence. I do not wish to get into more details and all I want to say is, please do not go here for any services or take your loved ones here for any kind of treatment. If you do, you will probably be seeing them for the last time.

And by any chance, if you are going to visit someone at this hospital, please show some concern and advise them against stepping into this hospital again, i.e. if they make it out alive this time.

It might sound like a joke but please don’t take what I have written lightly; I mean every single word of it.
 
Arlet

Arlet

New Member
As I write this review, I am sitting right here at the ER of Antonio Regional and been waiting for like 6 hours to be seen by at least a triage nurse, that too for something as simple as a wrist pain.

I honestly don’t know what is wrong with my wrist; it could be a nerve twitch to a fracture but I am seriously in a lot of pain whenever I try to bend my wrist. But 6 plus hours and no sign of anyone. I think the place is either understaffed (even though I see a lot of nurses whiling away their time right in front of me) or they are not serious about their business.
 
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