PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Rochester General Hospital located in 1425 PORTLAND AVENUE - Rochester, NY. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
330125
Address
1425 PORTLAND AVENUE
City
ROCHESTER
State
NY
ZIP Code
14621
County
MONROE
Phone Number
(585) 922-4000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
419 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
1.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
58%
Patients who were unhappy with treatment
9%
Avg Death Rate For Heart Attack Patients (%)
12.1%
Death Rate For Heart Attack Patients National Comparison
Somewhat better than National Rate
Avg Death Rate For Heart Failure Patients (%)
10.7%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.7%
Death Rate For CABG Surgery Patients Comparison
Somewhat better than National Rate
Avg Death Rate For Stroke Patients (%)
13.6%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.3%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
12.3%
Death Rate For Pneumonia Patients Comparison
Better than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.7%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
8.79
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
5.17
Serious Blood Clots After Surgery National Comparison
Somewhat worse than National Rate
Blood Stream Infection After Surgery Per 1000 Persons
6.81
Blood Stream Infection After Surgery National Comparison
Somewhat worse than National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.74
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.47
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.82
Bedsores or Pressure Ulcers Rate National Comparison
Somewhat worse than National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
157.36
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.27
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
4.06
Perioperative Hemorrhage or Hematoma Rate National Comparison
Significantly worse than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
Significantly worse than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
Somewhat better than National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
Somewhat worse than National Rate
Heart Failure 30-Day Readmission Rate National Comparison
Somewhat better than National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
Somewhat worse than National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
Significantly worse than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
Somewhat worse than National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
Significantly worse than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly less than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly lesser than the National Average
B

Brenley

New Member
I cannot believe it!!!!

I have visited their ER six times over the past seven months with a leg pain that would not completely go. Every time I am there, they would get me in a splint and/or give pain meds and send me on the way, stating that I would be fine. The first four times, the pain subsided, and I was able to lead a normal life. The fifth time, these guys just gave me some pain meds and sent me on the saying that I did not need a splint. A week later I was back to the ER after a flare-up of my pain.

The ER doctor who saw me was a rude guy and said that I was doing this to get pain meds, and he wrote a script for the mildest pain med. He also did not put me in a splint. I was fed up with these regular visits and decided to visit another ER, which ordered detailed imaging, which should there was a small cyst under my knee that needed to be removed surgically.

This could have been done earlier by the ER doctors in Rochester General

Completely pissed off
 
wisecrack

wisecrack

New Member
My son was admitted here after surgery. We were here for a week, and at no point in time did we feel that the care was getting lax. The doctors and nurses made sure that Hugh was doing alright. They made sure that he was comfortable during the stay here. The doctors were lovely people who regularly kept us up-to-date with his health.

The care was so lovely that we felt sad when it was time for discharge. Thank you, Rochester, for taking good care of my son. Appreciate it
 
M

Maeleigh1965

New Member
I had a wonderful experience here. I had to rush my elderly uncle to the ER after he met with an accident at his home. He was bleeding badly. To our dismay, the ER was packed, and he had to wait in the hallway. After 15 minutes, a nurse came, saw him, and triaged him to ensure he was seen very quickly. The ER doctor was beside him within minutes. His wounds were cleaned, and the cuts stitched up. We were out of the ER in less than an hour. All thanks to the wonderful nurse who saw my uncle and decided to triage him
 
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