Low Cost Redlands Community Hospital CA Complication Rates & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Redlands Community Hospital located in 350 TERRACINA BLVD - Redlands, CA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050272
Address
350 TERRACINA BLVD
City
REDLANDS
State
CA
ZIP Code
92373
County
SAN BERNARDINO
Phone Number
9093355500
Hospital Type
Acute Care Hospitals
Hospital Ownership
Government - Federal
Emergency Department Volume
high
Avg time patients spent in emergency dept before seen by a Medical Professional
18 minutes
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
10 minutes
Median time to Pain Med in Emergency Dept
62 minutes
Avg time patients spent in Emergency dept before inpatient admission
471 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
68%
Patients who were unhappy with treatment
6%
Avg Death Rate For Heart Attack Patients (%)
12.9%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.6%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
14.5%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.5%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
17.2%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.5%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
11.49
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
2.95
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.49
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.78
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.38
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.32
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
162.26
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.25
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.56
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
Significantly better than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
C

CSue

New Member
The cardiologists, the respiratory group, the anesthesiologist, my personal physician, the nurses at the ER, and all the other medical staff that contributed towards helping my 79 year old mother battle her stroke- can’t thank you enough. Our family was really not expecting a miracle or anything, but the fact that she survived seemed like the biggest miracle of all.
Her condition and prognosis were both pretty hopeless so we appreciate everyone who contributed towards the bettering of her condition. Also, quick shout out to Nurse Rogers who really cheered her up before her surgery. No one does a better job at making her smile than you do, and she says she will never forget you.
 
S

Selvie

New Member
Brought my husband into the ED last night because he was complaining about a tightness in his chest. It started at about 8 pm and went on into the wee hours of the night, so when he asked me if I could call an ambulance for him at 1 am, I knew it was serious. He never goes to the hospital, even in the most critical conditions, so I didn’t even bother asking him if he was okay when he asked me to dial 911.

Anyway, the EMT team took us to Redlands and I’d only ever been here once before, but the service in general has good reviews, so I didn’t mind. I have to say, I was rather shocked to see how busy the ED was, even at 1:30 in the morning. I would’ve assumed the crowd would disperse later on at night, but no, the entire night that we spent there, the ED was crowded. Filled with patients. Granted that it is the flu season, but still, it was a strange sight. The triage system was something I was unaware of, as I’d never partaken in it. But even so, we got to see a doctor in 45 minutes and he said we needed some tests to be ran.

It looked like some blockage was there, so they said a cardiologist would need to take over this case. The physician then called this doctor, who apparently was the hospital’s best cardiologist, and was at home. As soon as he paged him, the doctor didn’t even make an excuse, and he showed up in 20 minutes. This was shocking- to see how prompt and caring the doctors are, that they are willing to risk their beauty rest. Dr. C was stern but extremely efficient and she took on our case brilliantly.
 
N

norms options

New Member
The surgeons at Redlands are out of the world- top notch quality of medical services. Not only are they the best of the best, they are literally the funniest (and funnest) people you will ever meet. Naturally, when I found out I needed surgery, I was freaking out like crazy, but the surgeon assigned to me came to my room and explained exactly what the procedure would entail. And then he told me not to worry because he was experienced and had conducted this exact surgery many times before. That was reassuring, and he did an excellent job with treating me just right.
 
bsthebenster

bsthebenster

New Member
As a nurse at Aventura in Florida, I am very quick to judge when it comes to hospitals elsewhere. I’d always put Aventura on a pedestal, considering I’d been working there for close to 20 years now. Even so, when I had to take my father to Redlands when he fell seriously ill, I found that a lot about this hospital was actually better than Aventura. This was 2 years ago and just last week I had to accompany my sister to Redlands again, because she had to have breast reduction surgery and wanted some moral support. Apparently I’m the one in my family with a lot of nerve at a hospital because I’m a nurse.

But anyway, I joined her and we were directed towards Dr. Punjabi.He was one of the best plastic surgeons of the practice, apparently and after asking him a few questions about how this procedure would go down, I was certain that he knew what he was doing. They scheduled an appointment for my sister and it happened smoothly- she didn’t even feel any pain later on. I would recommend Aventura to anyone with zero hesitation, but the same goes for Redlands. The doctors here are really good at what they do.
 
P

Peachdejour

New Member
The emergency department at Redlands was gross. I don’t know how they expect already sick people to sit in that filth with no one there to clean it up or anything. What is a cleaning team hired for if they don’t do their jobs? They leave the trash cans filled to the rim and the toilets smell so bad, I’d rather not go at all. When I complained to a nurse, she said the cleaning team was on strike for something. Didn’t even bother listening, because that is NO excuse.
 
J

Joyce McGregor

New Member
Has anyone been to the ER lately? The last time I was here was in June 2018 and I remember the ER being completely different. I think they remodeled, but there is now a lot more space to sit and walk around in the ER, a lot more rooms, and it seems that they’ve hired some new (and better) nurses and other medical staff. I have had a ton of experience with this hospital, whether it’s the ICU, the ER, or the labor ward- you name it, and I can probably even recommend what doctor to seek.

But one thing I still don’t understand is the parking over here. Even though they remodeled, went all out to make the ER more pretty, they seriously couldn’t put some funds into making the parking bigger too? I mean, isn’t that common sense? With more patients, obviously you’re going to need more places to park their cars- it’s not the stone age, no one takes public transport anymore. I had to park my vehicle two streets down from the hospital and they charged me for 2 hours just because they didn’t have space here. Good hospital. But sucky parking.
 
Top