PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Providence Saint John'S Health Center located in 2121 SANTA MONICA BLVD - Santa Monica, CA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050290
Address
2121 SANTA MONICA BLVD
City
SANTA MONICA
State
CA
ZIP Code
90404
County
LOS ANGELES
Phone Number
3108295511
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
medium
Avg time patients spent in emergency dept before seen by a Medical Professional
26 minutes
Patients who left the emergency department before being seen (%)
4%
Median Time to ECG for heart attack/chest pain in Emergency dept
4 minutes
Median time to Pain Med in Emergency Dept
60 minutes
Avg time patients spent in Emergency dept before inpatient admission
391 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
57%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
11.2%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
9.5%
Death Rate For Heart Failure Patients Comparison
Significantly better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
3.3%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
13.6%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
7.8%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
13.3%
Death Rate For Pneumonia Patients Comparison
Better than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
1.2%
Complication Rate for Hip/Knee Replacement National Comparison
Better than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
9.78
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.04
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
6.32
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.61
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.45
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.22
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
184.49
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.3
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.43
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
Significantly better than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
eastoN

eastoN

New Member
Providence St. John’s Hospital in Santa Monica has the worst service in the entire world!!!!

I called the hospital five times to schedule an imaging, but these idiots just cannot schedule it. They always have some or the other excuse for not scheduling. Once it was paperwork, the second time it was the inability to receive doctor’s order before the imaging (I kept a copy of it while calling them, and my doctor faxed it thrice to them, twice in front of me). Two times they had an issue with their machine and one time the imaging center was not open.

Do not spend your precious time and money at this place. It is an irony that at such a beautiful location we have one of the most useless hospitals in the country, a hospital that is least bothered about its patients.
 
N

nargis

New Member
I was rushed into this hospital with a severe abdominal pain which had nearly debilitated me. The doctor and the staff were great. My praise would be incomplete without praising the gentleman who effortlessly transported me to the ultrasound room. He ensured that the ride to the room was smooth and went out of his way to make me smile and laugh. His kindness made my day bearable. I am sorry that I am not able to recollect the names, but a big shout out to all of them. Wherever you may be, you guys would always be in our prayers.
 
jane

jane

New Member
My sister-in-law gave birth to her child here, and the entire process was smooth, from start to finish! Her nurses, her doctor, and every single person involved in her care were great! The delivery room was spotless and spacious! The team was at her beck and call and kept a vigil on her. Thanks to them, she had smooth labor and my nephew was delivered without any problem!!! Their crushed ice is the best! I know it is odd, but it really is, trust me!!! Thank you, St. John's!!!
 
convi

convi

New Member
Providence St. John’s should be shuttered. I had gone there with severe stomach pain. I was made to wait for two hours without even a nurse assistant coming and seeing me. No medications, no IV, nothing. After two hours, a doctor comes and informs me that she would like to run some tests and would make me as comfortable as possible. She goes, and I do not see any trace of any person who would come back to take me for various tests mentioned by the doctor. I finally had enough of this bullshit and just left for my home where I could be comfortable with my family.

I want to ask the management why are you running an institution where the nursing staff is least bothered to attend to the patients. They have an attitude. They are uncaring and despicable. They do not have any compassion, empathy or kindness. It's sad that St. John’s is not what it used to be. The ER at St. John’s used to be the best in the region. They were exceptional. But today, they are a pale shadow of what they used to be.
 
B

BigTeeth

New Member
I underwent an outpatient procedure a few days back. I have a fear of needles, so you can imagine my situation when I entered the hospital. However, the staff at the hospital understood my problem and ensured that my hospital experience was fun. The RN in the pre-op was very calming and kind. Thanks to her, I did not realize that the IV was placed in a single attempt! My anesthesiologist was also great. He was constantly talking and chatting with me and thanks to him, I was at peace with myself and was ready for the procedure. The radiologist was a decent gentleman who introduced himself to me and spoke with me about what was going to be done. He went out of his way to settle my nerves. Finally, post-op RN was also very good. We ended up chatting and thanks to her, I never felt I underwent a procedure without my usual panic attacks and increased blood pressure. Thanks to the wonderful experience, this hospital has become my go-to hospital for any medical needs. Thank you all!
 
E

eucatastrophe

New Member
A few months back, I underwent major surgery and a seven-day stay at this hospital. I do not have enough words to express my appreciation for the staff. Everyone, right from housekeeping, to nursing staff, hospitalists, all of them were very professional and most importantly caring. They were very attentive and aided in the quick recovery! Thank you, Providence St. John for employing such wonderful staff!!!
 
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