PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Providence Park Hospital located in 16001 W NINE MILE RD - Southfield, MI. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
230019
Address
16001 W NINE MILE RD
City
SOUTHFIELD
State
MI
ZIP Code
48075
County
OAKLAND
Phone Number
2488493011
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Church
Emergency Department Volume
very high
Avg time patients spent in emergency dept before seen by a Medical Professional
19 minutes
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
10 minutes
Median time to Pain Med in Emergency Dept
53 minutes
Avg time patients spent in Emergency dept before inpatient admission
341 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
68%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
11.4%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
8.9%
Death Rate For Heart Failure Patients Comparison
Significantly better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.2%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
11.7%
Death Rate For Stroke Patients Comparison
Better than the National Rate
Avg Death Rate For COPD Patients (%)
5.7%
Death Rate For COPD Patients National Comparison
Significantly better than National Rate
Avg Death Rate For Pneumonia Patients (%)
12.9%
Death Rate For Pneumonia Patients Comparison
Better than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.6%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
7.38
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
6.3
Serious Blood Clots After Surgery National Comparison
Significantly worse than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.24
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.53
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
0.72
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.19
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
121.72
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
Significantly better than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.19
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
1.6
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
Significantly worse than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Significantly less than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
swizzlestick

swizzlestick

New Member
Providence Park Hospital in Southfield, MI is an absolutely amazing hospital. Not only is the hospital amazing, but the staff also complements them. I had the chance to interact with Dr. Tech Soo and his superb staff. They were not only professional but caring and ever ready to help. The nurses on the fifth floor, where I was transferred are also wonderful. They provided post-op care in a caring yet professional way. I do not have enough words to express my gratitude for the exceptional care that I received while I was in the hospital, right from checking in to discharge.
 
G

greenhorn

New Member
My husband underwent a major surgery a few months back at Providence, and every single staff member went out of their way to ensure that he was made comfortable. They also made sure that my son and I were also kept in the loop and they discussed what was happening at every single stage. If I have to trust somebody with my health, then it would be Providence.

However, the only thing that stuck out like a sore thumb was the cafeteria. One has to think twice or thrice before coming here. I went at 10:15 for breakfast, but the cafeteria was closed. Went again for lunch at 2:00, nothing...everything was sold out it seems. Luckily there was a vending machine, and my son got two packets of green salad and a bottled tea. We ate that very grudgingly because we were hungry from the morning.

If you are running a cafeteria in the hospital, then you should be well stocked because nobody can come at the cafeteria’s specified timings. One cannot choose the time to eat especially when your loved one is undergoing surgery.
 
S

SimaImmags

New Member
My wife was recently admitted to the hospital, and I stayed back for her care. The care was good…the bad news – no Wi-Fi in the hospital. I was neither able to get cellular reception nor able to use the Wi-Fi. I use Verizon, despite that it was terrible.
 
J

jargogle

New Member
I had a procedure at Providence, Southfield. Staff was caring and very nice. There was no evidence of any type of discrimination despite me being a Medicare patient. I was treated with the best possible care. They even numbed the area before giving me an IV when they learned that I feared needles. I was told to go to either Harper DMC or come here. I am happy that I chose Providence. Not thinking of going back to Harper again...
 
Aiyana

Aiyana

New Member
Providence is an interesting study. The doctors are wonderful and take good care of their patients. However, the aides and nurses are the laziest bunch of people I have ever met. They are more interested in playing mobile games (I saw a few playing Candy Crush) than treating the patients. Please go to a nearby hospital. Your health is at stake here. This place sucks.
 
dannylion

dannylion

New Member
Providence in Southfield, MI is a mixed bag. These people have a very efficient and streamlined and procedure for checking into the OR, but the prepping happens very early, and you might have to stay prepped for quite some time. The hospital itself is very clean, efficient and has a very professional staff. That being said, they could provide some amenities like coffee dispensers in the waiting rooms.
 
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