Top Neurology Hospital High Cost Pomona Valley Hospital Medical Center CA Complication Rates & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Pomona Valley Hospital Medical Center located in 1798 N GAREY AVE - Pomona, CA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050231
Address
1798 N GAREY AVE
City
POMONA
State
CA
ZIP Code
91767
County
LOS ANGELES
Phone Number
9098659500
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
very high
Avg time patients spent in emergency dept before seen by a Medical Professional
39 minutes
Patients who left the emergency department before being seen (%)
3%
Median Time to ECG for heart attack/chest pain in Emergency dept
3 minutes
Median time to Pain Med in Emergency Dept
74 minutes
Avg time patients spent in Emergency dept before inpatient admission
443 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
59%
Patients who were unhappy with treatment
9%
Avg Death Rate For Heart Attack Patients (%)
13.7%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.3%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.8%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
12.7%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.1%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
17%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.5%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
5.43
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.21
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.05
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.72
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.53
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.07
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
155.43
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.28
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.4
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
Significantly worse than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
S

Simon

New Member
A personalized shoutout to some of the best nurses in town. Jess, Annabelle, Rose, and Beth- you guys are the best. You represent the few nurses in California that have their priorities straight. Big thanks for looking after my father!
 
Niceguy

Niceguy

New Member
The only comfort you can hope for in a hospital is from the doctors and nurses. Pomona Valley has just that and then some. I’ve been taking my aunt to this hospital for more than 5 years now on various occasions. She has a bunch of health issues. In fact, she was once transferred to the ICU after being taken into the ER because she needed ventilator support. But thankfully (and miraculously) she survived.

Since I’ve been with my aunt each and every time she’s had to come in, I am also familiar with a lot of the staff in many departments: the ER, observation, surgery rooms, radiology, ICU…you name it. Despite the fact that it’s a little embarrassing to have to keep going back to the hospital, these people are the sweetest ever. They greet you with the biggest smile no matter how many times you come back and comfort you with warm words.

The last time we’d come here I remember, was a year ago and ever since there have been many developments. There were only two working ICUs at the time (as my aunt was taken there right after the ER) and they were wildly understaffed.

But clearly they have been doing well ever since because they have now expanded, there’s a new trauma center and more ICU units. My aunt has had four separate doctors in this practice alone and I know each one individually. And they are amazing. Their work ethic is very palpable. And appreciated massively by family members of patients all around.
 
Brain

Brain

New Member
The emergency room at Pomona valley sucks. You’d think that they would treat a patient with cancer in a different way, but no. They are given the same kind of care they’d give a patient with a common cold. I had some of the most alarming symptoms I’ve ever had in my life, so naturally I was freaked by them.

Thankfully the doctor was extremely patient with me and I was talking the whole time. He waited until I was done and asked me to take a deep breath, and that everything was going to be okay. I appreciated this. The nurses were decent, didn’t do anything particularly comforting but they weren’t annoying.
 
R

Rad

New Member
I would rate the rehabilitation center at Pomona valley 2 stars and give my occupational therapist a 1 star rating. Not only was she the most hostile person I’ve met like ever, she would refuse to answer a lot of questions I had. Very rude person and always seemed to be angry- just not sure if she was angry at the patient or herself.
 
Nicole

Nicole

New Member
There’s nothing more scary than having to take your 4 year old child into the emergency room. We first went to PVHMC where it was discovered that my sweet boy had a horrible viral infection. They transferred us over to Pomona and honestly, I was a little nervous about this. We had been going to PVHMC all our lives and when it comes to my son, I want the best for him. I hadn’t been to Pomona before, so when we got there, the pediatrics department was very understanding of our condition. But guess what? They took the best possible care of our little bugger.

Is it weird to say that I’m actually glad that PVHMC doesn’t have a pediatrics department? All of the nurses, doctors, child-life specialists… they were impeccably professional. They made my son feel extremely comfortable, so much to the point where he didn’t feel like going back home.

Especially since my son had never been sick before, this was a little nerve racking for my husband and I in particular but the doctor sat us down and talked to us for an hour about it and that there was nothing to worry. And clearly, there wasn’t because he came out as healthy as ever. This practice needs to be talked about more and I am going to tell everyone I know that the pediatrics department at Pomona is first-class.
 
Y

Yoman

New Member
The service at Pomona valley could not possibly get any slower. It’s 2019 already, shouldn’t you have upgraded your system by now?
 
P

Pickle

New Member
I am relatively new to California and have zero knowledge about the healthcare over here. Luckily my best friend has lived here all her life and she told me about Pomona Valley and Hoag, and what hospitals to look out for as well. I am 7 months pregnant as I got into my second trimester I started experiencing shortness of breath. This was a scary situation for me to be in as it’s my first pregnancy and I wanted everything to go perfectly.

Well, I did have to wait for some time in the waiting area but this is understandable. After they asked me to wait inside and that I’d be greeted by my doctor in a bit, I waited for 30 minutes before I saw his face. He was a nice chap, though. Really good doctor, 4 stars all the way. The nurses were also very cordial and benevolent. It felt like I was home, even though I was so far away from it. Thank you, Pomona Valley.
 
B

Bunny

New Member
I was shocked by how organized the ER department was. Totally aware of the system I was expecting at least 2 hours of waiting because of the number of patients and the severity of my condition. But turns out I was called in after 40 minutes of waiting. This was a pleasant surprise. A couple of tests had to be conducted. I was in and out in less than 2 hours. This was a new record.
 
C

Concerned

New Member
My 82 year old mother was transported there, from her living assisted center, on the Saturday morning of June 29, 2019, with a severe cough and abdominal pain due to her constant coughing.

She was given a 12 Lead Electrocardiogram and left in a corner, with the curtain drawn, until Dr. Eduardo Lares released her at 7:35 that night. She was not fed, nor provided with any of her prescribed medications. She is insulin dependent and receives dialysis 3 times a week. She started crying as soon as my sister got there to pick her up. She said it was a horrible experience.

The next day, Sunday June 30, 2019, the assisted living center had to call an ambulance because she was having trouble breathing. My sister asked them to send her to San Antonio Hospital because of the terrible treatment she received at Pomona Valley Hospital.

Mount San Antonio Hospital diagnosed her with pneumonia and immediately admitted her. She was there for four days.

This is not the first time Pomona Valley Hospital has discharged her, when she was very ill, only to have her back in the emergency room within days of her release. Our annual emergency room and ambulance fees are outrageous!
 
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