Top Ortho Hospital High Cost Parkview Community Hospital (Riverside, CA) Complication Rates & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Parkview Community Hospital located in PARKVIEW COMMUNITY HOSPITAL MEDICAL CENTER - Riverside, CA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050102
Address
PARKVIEW COMMUNITY HOSPITAL MEDICAL CENTER
City
RIVERSIDE
State
CA
ZIP Code
92503
County
RIVERSIDE
Phone Number
9516882211
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
high
Avg time patients spent in emergency dept before seen by a Medical Professional
39 minutes
Patients who left the emergency department before being seen (%)
5%
Median Time to ECG for heart attack/chest pain in Emergency dept
24 minutes
Median time to Pain Med in Emergency Dept
76 minutes
Avg time patients spent in Emergency dept before inpatient admission
362 minutes
Overall Hospital Rating
2.00 star(s)
Cleanliness Star Rating
1.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
59%
Patients who were unhappy with treatment
14%
Avg Death Rate For Heart Attack Patients (%)
12.6%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
12.8%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
15.3%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
15.8%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
10.13
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.54
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.93
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.81
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.19
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.41
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.26
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.46
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Number of Cases Too Small
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
Sugary_pie

Sugary_pie

New Member
Parkview Community Hospital and the Labor and Delivery Department has exceeded our expectations. The aides and nurses were very knowledgeable and attentive. They were also very kind, amazing and most importantly very patient when it came to addressing my needs. The medical team was there at my beck and call (not the proper words, but not using them in a bad way). I had a sudden unexpected complication in my delivery, and the nurses and aides were there to hold my hand (my husband was in forward deployment). They acted like angels and took real good care of me. I work as an RN so know how important it is for the nurses to be there and comfort the patient when they experience some difficulties. We don't know to have enough words to express our gratitude to them. I am very glad that I chose Parkview Community Hospital to deliver my child.
 
river

river

New Member
Hell on Earth…this is how one should describe Parkview Community Hospital. It is more like a prison than a hospital. The staff is rude, horrible, and does not know anything. The CNA does not know English, and she had been assigned to me. Whenever I asked her something, she gave me a strange and amused look as if I was an alien and speaking gibberish. The only thing that she knows in English is “It is not my job.” I press my call light and get no response, call the patient services, whose stock answer is, “Sorry, we cannot help you.” They ask me to get in touch with the house supervisor, who it seems is perpetually MIA. I had enough of torture here and have taken a vow that I would never return here.

During my four-day stay, the house supervisor responded to my request on the second day. Funnily, she came with a complaint against me saying that I had spoken very badly with a nurse and they had complained to her…This bi$#h started arguing with me. All my troubles began when the shift changed. The nurses before the second shift were very well-mannered and really helpful. The nurses who came in the second shift – one cannot understand English, and the other one just ignores you. The worst of the lot is Rose…she will listen to everything but would not enter my room or do anything because she feels that she is wasting her time in addressing a patient’s complaints. The house supervisor, Debbie does not even deserve to be in this profession, forget hospital. She should be fired immediately.

Coming back to my story, the case manager comes in after the charge nurse (Rose) was arguing with me and was literally shouting at me. I could not bear it anymore and started giving it back. I also asked them to leave my room immediately, at which point they threatened to throw me out with the help of the security. They call security (Javier). He comes up and witnesses the charge nurse shouting profanities at me. The security apologizes to me and says this is not how a patient should be treated. Oops, forgot the reason for this big problem…..I wanted to use the restroom, and as a person who was undergoing treatment for severe pneumonia, I needed help to walk to the restroom. During my entire stay, I was able to visit the restroom only very few times. I had to clean myself using wipes because the aides and nurses were very busy.

I was very delighted when the doctor came and gave me all clear and thanks to him, a nurse came and helped me with the entire discharge process. I have decided that I would do my follow up at some other place because I am not sure who will see me and how will they treat me.
 
A

Adalyn

New Member
My family LOVES Parkview. Both my kids were delivered here! Every time I visit the hospital, I come back super impressed. I see big progress every time we go there. The staff is very friendly, compassionate and highly professional. We have been coming here for the past ten years and have never faced any issues till now. My kids love George in the ER Radiology (both have been coming here pretty frequently ;))! He has a knack of dealing with kids. And the thing that attracts everybody to him is the ever-present smile on his face. He is very calm and takes out time to explain things because of which the kids do not have any fear while going to the radiology department. Sameela, an ER physician is also on the top of her game. One feels very happy to know that there are still physicians out there who are willing to walk that extra mile to make their patients feel comfortable and show that they genuinely care for their patients. I will always be grateful to these wonderful souls for what they did to my son…they figured out what was wrong with him (the reason for frequent snapping of the ankle bone) and fixed it. For that, I will be ever grateful!!!
 
mojo

mojo

New Member
Parkview Community Hospital has one of the excellent and most efficient Emergency Departments in the entire county. They are efficient, timely and highly knowledgeable. Not only were the nurses efficient, but they were also very warm and polite. So were the doctors. They had the time and courtesy to answer all my doubts. I had gone to the ER with a high temperature (which was the result of the terrible stomach flu) and severe dehydration. They fixed me up in no time and gave me prescriptions and necessary notes for work as well as the evening school. I sincerely hope that I do not face any health issue again, but God forbid if I do, then I know the best place to come and get myself treated.
 
H

hothead

New Member
There is one bunch of nurses and aides who are responsible for making this hospital the worst that one can find in Riverside. My father had checked into this shithole with flu, headaches and severe body aches. The doctor diagnosed him as having severe pneumonia and advised a stay in the hospital for a week. He was shifted to the second floor where the nurses were in complete contrast to the ER nurses. They were uncouth, few of them were unkempt. These nurses did not have time to attend to their patients because they were busy discussing their plans for the weekend. They made the life of my dad miserable.

Whenever we asked for something, they would say, “will bring it right away” or “do it right away,” but it never gets done. I have to remind these idiots again and again, but even then, many times, I had to go in search of things required. They discharged my father a week into admission stating he is doing great…he was still wheezing when they were discharging him. We checked him into Riverside Community where they stabilized him. The staff out here is very caring and took very good care of him.
 
thingamajig

thingamajig

New Member
I went to the Parkview Community Hospital ER to get myself checked out after being T-boned while going home. I must admit that I was not quite sure I wanted to go there as I had heard some terrible reviews about the hospital. To my pleasant surprise, the ER staff was great. They were very accommodating while being very professional and highly knowledgeable. They gave me all-clear in a real quick time. I never felt rushed while I was interacting with them. Pleased to have undergone treatment with these wonderful professionals.
 
F

Flame

New Member
Parkview Community Hospital is the last place one should think of getting treatment. It is a shithole. The staff is very rude and do not help at all. If you ask something, they give a look as if we are intruding their leisure time. They have truly terrible service. No one is really bothered about you.
My girlfriend was admitted to the ER, and I had gone to visit her. I got a rude shock when they did not allow me to visit her…their excuse – we allow only one person, and somebody is already in. I waited for nearly an hour, and when I decided enough was enough and went in, she said nobody had come to visit her. These guys even do not know whether the patient is alone or with somebody. They also have a very unprofessional and weird way of doing their work. The building is also pathetic. Totally unclean and reeks of foul smell. If you love your family and yourself, then please do not bring them to this shithole.
 
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