PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Palos Community Hospital located in 12251 SOUTH 80TH AVENUE - Palos Heights, IL. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
140062
Address
12251 SOUTH 80TH AVENUE
City
PALOS HEIGHTS
State
IL
ZIP Code
60463
County
COOK
Phone Number
7089234000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
3 minutes
Avg time patients spent in Emergency dept before inpatient admission
246 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
4.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
67%
Patients who were unhappy with treatment
5%
Avg Death Rate For Heart Attack Patients (%)
11.3%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
9.9%
Death Rate For Heart Failure Patients Comparison
Significantly better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
1.8%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
11.9%
Death Rate For Stroke Patients Comparison
Better than the National Rate
Avg Death Rate For COPD Patients (%)
5.5%
Death Rate For COPD Patients National Comparison
Significantly better than National Rate
Avg Death Rate For Pneumonia Patients (%)
13.5%
Death Rate For Pneumonia Patients Comparison
Better than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.5%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
6.50
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
7.72
Serious Blood Clots After Surgery National Comparison
Significantly worse than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.47
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.58
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.09
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.43
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
137.05
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.25
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
3.03
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
Significantly better than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
K

keller

New Member
They think they know what they’re doing, but clearly they don’t. When it comes to sending hospital bills though, they leave no stone unturned- they bill you even for the tissues that you use. Very annoyed by this hospital because of how money centric their principles are. It’s not the best place for patients to have a heart felt experience. Keep looking.
 
A

Anisa

New Member
Had to take one of my best friends to Palos Community and really liked what I saw. She just needed a quick test and then a treatment and didn’t want to go alone, so I obliged. I've gotta say, the actual place is very neat and clean. The surroundings are nice- the hospital is located in a nice, up and coming place that has a nice, rustic theme working for it. As soon as we got in, we were really taken by the parking garage and how convenient it was to find proper parking for once in a hospital and got to the hospital right from there- very close and convenient.

As soon as we entered, I liked the place. Didn’t even have to meet anyone to decide this. It had a very welcoming vibe, don’t know how to explain it, but it was very friendly. And soon enough, I met two employees at the reception and knew that my judgement was right. They were very chirpy and sweet, asking for my friend’s details and then asked us to wait in the waiting lounge for a few minutes. And indeed, it was just that: a few minutes. I'm used to hospitals where “a few minutes” is usually 30-40 minutes at least and if you’re in a crowded place like NY, then that would mean 1-2 hours at least.

But even though we arrived in the middle of the day and the hospital did seem a little crowded, we got through in less than 13 minutes. They asked us to go towards the testing area, and then my friend was asked to go inside. They said I could remain in the waiting area, where I was more than comfortable, courtesy of the coffee machine and big LCD TV. Of course I didn’t appreciate it when the receptionist saw me watching TV and then decided to change the channel to her soap. still I am not going to complain because of how cool the place was.

My friend was done with all of her tests in less than an hour and joined me in the waiting room. She asked the receptionist for a detailed copy of her medical records and asked if it could be sent to her. The receptionist said that would be done anyway and I was impressed by their thorough approach. In most hospital that I’d been to, they expect you to ask them about the medical records- so this was refreshing.
 
Raena

Raena

New Member
Since Palos is my local hospital, I’ve been here more times than I can count. I can’t say that I’ve had a single bad experience here, maybe it’s because everyone knows me personally, but mostly because they are all good people, who genuinely care about a patients well being. Call me biased but I still think it’s the best hospital in town. My cousin sister had to be taken to the ER at Palos the other day and they took such good care of her, I was in awe *better care than they give me, haha*. Never been to the ICU before, went for the first time for my cousin and it was very neat and clean.
 
M

melodie

New Member
If you need a good recommendation for a place for open heart surgery, don’t even bother looking beyond this hospital. I had no idea how it was going to be here- yes, I basically gambled with my own life, but ended up loving the experience. Even though it was the most painful experience of my life (even beyond labor pain), I am not going to pin that on the staff at Palos Community.

Trust me when I tell you that they did everything to make sure I was in the most comfortable state-well, as much as I could possibly be in. But more than anything, if you are someone who is OCD about cleanliness, then this hospital is definitely the place to go. Everything, from the nurses to the dieticians, everyone was just perfect.
 
N

Novah

New Member
My PCP works at Palos and even though I’ve never been here (he mostly comes to my house), I ended up at Palos for the first time when he asked me to get a test done at Radiology. The staff here are very hostile, and a little condescending to be perfectly candid. They act like patients don’t know what the hell they’re talking about, let alone what they want. I don’t know that I would recommend this hospital to my family only because of the way they talk to patients. But other than that, the doctors here are top notch (I know because of my PCP).
 
Guy Hunter

Guy Hunter

New Member
Didn’t think the day would come when I would praise Palos. They handled my father’s heart surgery here last year and he had many complications ever since. But last week I was rushed to the ER at Palos and was treated fairly. Had to be hospitalized for 3 days but I didn’t seem to mind it as much because the staff that took care of my father was nothing like the staff that took care of me. Very compassionate and sweet.
 
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