PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Palomar Health Downtown Campus located in 555 EAST VALLEY PARKWAY - Escondido, CA. Contains reports of complication rates, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050115
Address
555 EAST VALLEY PARKWAY
City
ESCONDIDO
State
CA
ZIP Code
92025
County
SAN DIEGO
Phone Number
7607393000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Government - Hospital District or Authority
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
3%
Median Time to ECG for heart attack/chest pain in Emergency dept
9 minutes
Avg time patients spent in Emergency dept before inpatient admission
405 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
59%
Patients who were unhappy with treatment
6%
Avg Death Rate For Heart Attack Patients (%)
15.2%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.5%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
13.6%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
7.4%
Death Rate For COPD Patients National Comparison
Somewhat better than National Rate
Avg Death Rate For Pneumonia Patients (%)
15.8%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
1.8%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
5.22
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.41
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.04
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
1.38
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.15
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.19
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
161.12
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.19
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.86
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
S

Saige

New Member
The hospital itself and the care is excellent. It is only the payment system that is destroying this hospital. Payment system at Palomar Health is AWFUL. One has to make payment through Palomar Health.org. The hospital utilizes the services of CyberSource for processing the payments.

I have made five online payments and have even got CyberSource receipts. The only glitch…these receipts do not contain the name of the patient or even the account number, making it very difficult for the hospital to make necessary entries.

I think it would suit the hospital if they kicked out CyberSource. It seems like Palomar decided to go ahead with the lowest bidder, and the company is royally screwing the patients as well as the hospital.

Even the buffoons who work in the billing section do not have any knowledge. An idiot did not know the fax number of the hospital and gave me the wrong number. Thanks to the twits, I had to spend nearly four hours faxing info.

I sincerely hope they look into it and take necessary action.
 
D

devion

New Member
It is a miracle that Palomar Health is still running. Not sure how do these idiots maintain their accreditation. The hospital has the worst patient care as well as communication that you can come across. I doubt if the bozos who run the show here even know the spelling and meaning of care and compassion is.

The doctors, nurses, assistants, tech, support services, and even the security guards have airs about them. They are very rude and clearly, do not know how to deal with patients. By their attitude, it seems that patients are not a priority for them. I had an awful experience here and will not step in again
 
styles

styles

New Member
This review is specifically for the lab and the wonderful staff that work there. Every single person whom I interacted during my visit here were absolutely fantastic! They were extremely nice and accommodative. I was having some issues with insurance. They did not hesitate and helped me in sorting out the problem.

I have to say that these are some of the most amazing human beings one can ever come across. Coming to the hospital, it was clean and had a sort of warm feeling. Very happy with the care that I received here.
 
M

Macon4

New Member
I have come across negative comments that diss this hospital across various forums…

I will not say that I did not have any bad experience here, but I will not lie if I say that the good and positive experiences far outweigh the bad experiences. This hospital has always treated my family and me very well. The doctors and nurses are always friendly and helpful. They do not hesitate to take any measures that would help in making the patient comfortable.

I will not stop visiting this hospital just because there were one or two bad experiences. For me, this is my go-to hospital for everything
 
76adrain

76adrain

New Member
Great Hospital!!! Wonderful Staff!!!!

I had to be rushed to the ER with severe breathing difficulties. The nurse took me in quickly and then with a few minutes, I was being taken back to a room. The doctor was very professional. He heard my lungs and told that I had pneumonia, but he wanted to take an x-ray to confirm. The x-ray confirmed his suspicions. I was given proper meds and told to take it easy for some days. The doctor also showed some breathing techniques as well as tips to prevent recurrence.

All in all, an enjoyable experience
 
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