PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Norwalk Hospital located in 34 Maple St - Norwalk, CT. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
070034
Address
34 Maple St
City
NORWALK
State
CT
ZIP Code
06856
County
FAIRFIELD
Phone Number
2038522000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
high
Patients who left the emergency department before being seen (%)
0%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
308 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
62%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
13.5%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.1%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
11.8%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
7.2%
Death Rate For COPD Patients National Comparison
Somewhat better than National Rate
Avg Death Rate For Pneumonia Patients (%)
13.5%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
8.25
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
5.82
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.41
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.70
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.81
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.68
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
134.05
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.31
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.27
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Significantly greater than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
A

alecia

New Member
Two days ago the front desk receptionist was the rudest person alive. Today, though, it was a new lady and she was as sweet as sugar. Very kind, friendly, and upbeat- a nice contrast to the otherwise dull environment in a hospital setting. My daughter is a patient at Norwalk for 4 days now so I’ve been walking through the halls of this hospital for a while now. I remember mentioning to one of the patient advocates that the front desk receptionist was despicable. Guess I’m just surprised that for once they actually took a suggestion from a patient’s relative. Anyway, thank you Gloria for making my day.
 
O

Oliver-Turner

New Member
I tell ya, anyone who has to wait in line to see a doctor for 4 hours and 28 minutes must be plain crazy!! That’s right, I’m basically calling myself crazy cuz that’s exactly what happened. It was plain madness. The hospital was like a scene in walking dead, there were so many sick, infected people strolling down the halls of the hospital and I felt like death.

Was feeling under the weather for a bit and had finally swallowed my pride and visited Norwalk, which was where my late wife gave birth to my kid. We had a good equation with these people, at least back in the day when things weren’t so out of control. I figured they’d recognize me and I’d get some special treatment but nah. Far from it. They asked me to fill out a form like I was a fresh candidate and made me wait a crazy amount of time. After each passing hour I reminded the reception lady, asking her if she’d made a mistake.

But I tell ya, the lady made me wait an extra hour or two just because I kept pestering her. I’m sorry but I ain’t waiting for that long to see a doctor. I didn’t have much of a choice though and even though I gave that young blonde receptionist an ear full I was only so satisfied when I didn’t even see a doctor but a nurse practitioner. I don’t care what you say about them, they be nurses to me. Asked her where I could find a real doctor and she got angry at me. The hospital threatened to kick me out!!! Just because I asked that can you believe that? It was all kinds of crazy in there.

But I knew since I waited that long I wasn’t going down with a fight. Let the nurse lady examine me and even though she really was itching to poke her needle into my eyeballs she kept her cool. Which was pretty cool. But then after that I got charged like five hundred bucks for like a simple consultation. Pretty rocky start to my experience here but I don’t care. At least it’s done with. The problem has been solved, three days later, I’m feeling a lot better so I think a 3 star review for this hospital will do.
 
A

adhya

New Member
You won’t believe how great the staff at Norwalk is – just the most caring people I’ve ever met. I was struggling with my decision to go through with appendicitis and wasn’t expecting any answers or help from the doctors/nurses. But they were so supportive and helpful, giving their insight but not in a pushy doctor-like way I’m so used to (my dad is a retired doctor).
If they see you crying they won’t say anything but sit down with you for a while. Nurse Kelly was the sweetest person ever who sat down with me thrice acting like my shoulder to cry on each time. It was like she could sense when I was going to cry. To conclude, a really great experience I had (except the pain part).
 
L

Lenin

New Member
First class doctors and surgeons – a special thank you to them. Needed a second opinion about getting surgery and ended up having the surgery at this very hospital. Norwalk is a stand up kind of hospital. Good experience, surgery wise at least.
 
gaspar

gaspar

New Member
If a hospital keeps repeating the same mistake over and over there really is no excuse. I was doing everything I could not to go back here but unfortunately one of my treatments went awry so..

The last time I came here was 2 months ago and the treatment was fine. Was in an out in 2 days while I was anticipating at least 5. So that was a positive. Oh and the doctors, nurses, everyone was very good at their job. Didn’t have a single complaint there.

But once I got the bill in my hands I knew I was going to have to raise my voice. It was absurd. For 2 days I was billed more than $3000 . I have pretty good medical coverage so this was a real shocker for me.

When I went to the billing department to confront them about this they seemed clueless. And I really do mean clueless because the man sitting as a billing rep was sweating madly and just typing something on his computer the whole time, avoiding eye contact. I told him there was no way I was going to pay that amount and that I demanded an explanation for this claim.

Later on when I realized the hospital was of no use I went ahead and talked to my insurance company and they explained that it was an error on the hospital’s side. After much running around I got it sorted out- which I didn’t appreciate one bit.

And now to make things worse, the second time around I am running around AGAIN For being overcharged. What kind of a hospital does this to patients? Sending wrong coding to the insurance companies with wrong claims?
 
B

Brayleigh1994

New Member
Friendly faces, clean surroundings and quality medical professionals. The only place I would recommend and take my children to. Also good place to get a second opinion, they are really good at referring specialists.
 
P

poppycock

New Member
I swear I don’t read reviews at all because it’s a very objective perspective but one thing I can always depend on is food reviews. Especially for people with the same taste palette as me. I was in this hospital for no more than 2 days and the lunch served here is amazing. There is a lot to choose from too, I personally preferred the made to order pasta but my mother said the salad bar was pretty awesome.

Was honestly a little surprised by the quality of food at this hospital because it’s not what you’d expect. The sludgy, runny food that we see in TV shows and what not. I came here just for lunch just last Tuesday because I was craving the pasta. Weird how that might became an ideal date spot for me now lol .
 
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