PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for North Shore Medical Center located in 81 HIGHLAND AVENUE - Salem, MA. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
220035
Address
81 HIGHLAND AVENUE
City
SALEM
State
MA
ZIP Code
01970
County
ESSEX
Phone Number
9787411215
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
6%
Median Time to ECG for heart attack/chest pain in Emergency dept
9 minutes
Avg time patients spent in Emergency dept before inpatient admission
355 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
63%
Patients who were unhappy with treatment
9%
Avg Death Rate For Heart Attack Patients (%)
11.7%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
10%
Death Rate For Heart Failure Patients Comparison
Significantly better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.8%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
12.2%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
5.2%
Death Rate For COPD Patients National Comparison
Significantly better than National Rate
Avg Death Rate For Pneumonia Patients (%)
13.6%
Death Rate For Pneumonia Patients Comparison
Better than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.4%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
7.19
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.19
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.01
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.65
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.30
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.85
Bedsores or Pressure Ulcers Rate National Comparison
Significantly worse than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
147.50
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.20
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.46
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
Significantly better than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly less than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly lesser than the National Average
G

gorgeous sweetie

New Member
North Shore Medical Center, you rock!!!! Could not have asked for more. My family is extremely pleased and thankful for the wonderful care we received at NSMC (previously Salem Hospital). The ER experience that we got here was out of this world. It was easy, fast, and very professional. There was no long wait time. Staff was amiable. They were also compassionate, and considerate. Every single person whom we interacted with during the stay was positive, responsive, and very patient. Answered all our questions without hiding anything. The support staff was also very friendly and courteous. Thanks to the wonderful staff, my family had a satisfying experience while we were here
 
T

trigger80

New Member
I was admitted to NSMC for nearly ten days after developing some cardiovascular issues. The service was awesome. The nursing staff and the doctors regularly interacted with me and always kept my family and me in the loop. The doctors were to the point and did not try to beat around the bush. The case manager was great. The nurses regularly checked on with me and ensured that my stay was comfortable. The family members were also treated with care and respect.

The treatment was good. Once it was time for discharge, the cardiovascular doctor came and discussed the options before me and precautions to be taken to ensure there is no recurrence. The doctor also told me to stay positive and not worry about unnecessary things as it can stress out my heart. What endeared me to them was the fact that they always stayed positive, every single person. That positivity had a major role in helping me recover quickly. Keep up the good work, NSMC
 
S

Stefania

New Member
One would have thought that the name change would have done something good for these people, but it is vain to think that these idiots can improve. I had to visit the ER a few days back for a medical emergency. I went to register after reaching the ER. When asked how much time it might take, the receptionist said, "Six to seven hours. Some people were still waiting to be seen from the past five hours." There was no concern in the voice of the receptionist; she was pretty cool about it. While talking with the receptionist, I could see people cribbing and walk out. I did not want to waste my whole day, so I also walked out without waiting to be seen. The worst ER that one could come across. I recommend visiting another hospital. As for me, I went to a nearby hospital where I was seen and discharged within two hours, despite there being a rush.
 
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