High Cost Mercy Medical Center (Rockville Centre, NY) Complication Rates & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Mercy Medical Center located in 1000 NORTH VILLAGE AVENUE - Rockville Centre, NY. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
330259
Address
1000 NORTH VILLAGE AVENUE
City
ROCKVILLE CENTRE
State
NY
ZIP Code
11570
County
NASSAU
Phone Number
5167052525
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
medium
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
6 minutes
Avg time patients spent in Emergency dept before inpatient admission
592 minutes
Overall Hospital Rating
2.00 star(s)
Cleanliness Star Rating
1.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
52%
Patients who were unhappy with treatment
15%
Avg Death Rate For Heart Attack Patients (%)
11.6%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.8%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
14.7%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
7.7%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.9%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
11.69
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
5.43
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.82
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.77
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.79
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
2.46
Bedsores or Pressure Ulcers Rate National Comparison
Significantly worse than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.27
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.25
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
Significantly worse than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
Significantly worse than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
Significantly worse than the National Rate
Average Cost For Heart Attack Patients Comparison
Significantly greater than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
T

Ta

New Member
I rushed my father to the Mercy Medical Center with a 200/120 blood pressure. The staff made him sit in the waiting room under the flimsiest excuse ever – “we take patients in the order they come.” They did not even take his vitals. Somebody tell the idiot that this is a bloody fu&^%ng EMERGENCY ROOM. I swear to God, had there been any untoward event, then I would have ensured that this shithole is shuttered. The check-in assistant was very rude and said she could not do anything because she is neither a doctor nor a nurse. Needless to say, did not wait for his turn, took him to a nearby hospital where he received immediate care. Go to Mercy Medical Center if you want to die.
 
jubilee

jubilee

New Member
Early morning I had a slip and ended up cutting my chin very badly. Rushed to Mercy Medical Center emergency room. The check-in was a smooth affair. It was very efficient, frankly speaking. I was triaged and then brought back and was stitched up by a wonderful and very professional PA. She had great attention to detail. I sincerely hope that the stitch and mark would not be visible as it would affect my looks and as an actor, looks are essential. The PA did a commendable job.
 
K

Kristy

New Member
Mercy Medical Center is an excellent hospital. My father had surgery here. The staff was excellent. The entire process was conducted without any hiccups. Right from the check-in on the surgery day, till the discharge, they took good care of my father. Everyone we encountered was friendly, helpful, compassionate, and very professional. They made what could have been a stressful day much more manageable and calm. Everything moved in clockwork fashion and efficiently. An incredible hospital experience. I would definitely recommend Mercy Medical Center for surgical procedures.
 
O

ollie

New Member
Mercy Medical Center is an incredible hospital. I visited the ER with severe abdominal pain. I was triaged and brought back in pretty quick time. I was diagnosed with an abdominal tear that required surgery for repair. I was taken to the operating room where the surgical team helped me calm down and explained the surgery that was going to be done and how it would help me in the long run. They also were very professional. They answered all my questions, including some silly ones. After the surgery, the post-op nurses also took excellent care of me. The facilities were also good. The waiting room was comfortable. The food was good. The ER, OR and the private room were all clean and did not have that icky hospital smell.
Overall, a wonderful hospital experience.
 
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