PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Mercy Gilbert Medical Center located in 3555 SOUTH VAL VISTA DRIVE - Gilbert, AZ. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
030119
Address
3555 SOUTH VAL VISTA DRIVE
City
GILBERT
State
AZ
ZIP Code
85297
County
MARICOPA
Phone Number
4807288000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Church
Emergency Department Volume
high
Avg time patients spent in emergency dept before seen by a Medical Professional
19 minutes
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
10 minutes
Median time to Pain Med in Emergency Dept
42 minutes
Avg time patients spent in Emergency dept before inpatient admission
266 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
62%
Patients who were unhappy with treatment
8%
Avg Death Rate For Heart Attack Patients (%)
12%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
10.9%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
15%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.9%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
13.7%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.8%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
11.36
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.85
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
6.06
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.69
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.8
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.57
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
160.71
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.23
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.69
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
celine

celine

New Member
Please AVOID Mercy Gilbert Hospital if you want to save your dear life.

I brought in my daughter who was coughing up blood, lots of it. I rushed her to the ER, and I was not received by a single person. After an hour of waiting, a nurse comes and tells me a doctor would come and see my daughter soon…that “soon” stretched to nearly two hours. Finally, a doctor comes, checks my daughter and then says, “She is fine.” That’s it. No diagnosis, nothing. I know he is the expert, but at least some imaging…but nothing. The icing on the cake was the “Good Luck” wish as I left. The staff just does not seem to care about the patients. I would suggest going to either Good Sam or Mayo for proper treatment.

A week after I came back from the hospital, I get a call from the Mercy Gilbert Hospital’s billing department, “Sir, how are you planning to settle this GINORMOUS bill?" I was like, “Uhhhh!!! What the F*&^?” I never got any itemized paper bill and why should I pay a hospital where a patient is kept waiting for hours only to be told they have nothing. Mercy Gilbert does not care about its patient. For them, it’s profit first and patients later.
 
A

azure

New Member
I had a horrible pain in my stomach a few months back. It started as a mild ache, but as the day went on, the pain became severe and very intense and finally became very debilitating forcing my wife to take me to the Mercy Gilbert ER. By the time I reached ER, I was gasping for breath and was not able to say anything. The ER staff quickly got going. They asked a few basic questions and got some labs done and finally told me that I needed to have emergency surgery. I panicked, never expected this turn of event. But the doctors and nurses calmed me down. After an hour in the ER, I was wheeled into the OT and underwent successful emergency surgery. Over the next week that I spent here, I was taken very good care of and within a month was back in my job as a professional athlete. Thank you.

I highly recommend this hospital.
 
K

Kara

New Member
I went to the Mercy ER with a stubbed toe that was bleeding profusely. As a first-aid measure, I had put some gauze on it. I waited in the ER for two hours before a nurse came and looked at me. She started treating it, cleaned it and started wrapping the toe with gauze. She used the entire gauze on my toe because she could not find a scissor to cut it. The jerk tied the gauze so tightly that it started hurting and bleeding more.

I cannot believe that these bozos are working in the hospital.
 
J

Judy

New Member
Got in with severe pain in the right foot. The ER staff saw to me straight away. They were very friendly throughout the entire process. This approach was consistent with all those whom I interacted with. Establishing and maintaining this level of professionalism is very difficult, so a sincere bow to the entire team for it. A big shout out to the staff also for attending to me so quickly even when there was a huge rush of patients in the ER.
 
E

enrororge

New Member
I have low immunity so fall sick very easily, and few times it had turned severe. Twice I came to Mercy Gilbert Hospital, and each time, I was treated very professionally. What makes it even more amazing is the fact that the genuine need to care for the patient is all pervasive and everybody, right from staff manning the front desk to the nurses to the doctors are truly concerned about your health and go out of their way to ensure you recover quickly. I pray that I do not fall sick again at least for the next decade or so, but if I fall sick, then this is the hospital where I would like to come back. Thanks, Mercy Gilbert for taking good care of me always!!!
 
S

smithereens

New Member
My son was having a severe headache which was so intense that he had vomited twice or thrice. We rushed him to the ER where they diagnosed him with migraines, something which we had just heard of, but never saw up close. We went to the ER at 9:30 am and were out of the hospital by 11:30 am, and it included receiving him, attending to him, running some tests, meeting with a specialist, and eventual discharge. It was great to see such a well-oiled ER. I am definitely coming back to this hospital for all our needs.
 
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