High Cost Melrose Wakefield Hospital Melrose MA (Complication Rates) & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Melrose Wakefield Hospital located in 585 LEBANON STREET - Melrose, MA. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
220070
Address
585 LEBANON STREET
City
MELROSE
State
MA
ZIP Code
02176
County
MIDDLESEX
Phone Number
7819793000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
high
Patients who left the emergency department before being seen (%)
3%
Median Time to ECG for heart attack/chest pain in Emergency dept
9 minutes
Avg time patients spent in Emergency dept before inpatient admission
359 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
65%
Patients who were unhappy with treatment
8%
Avg Death Rate For Heart Attack Patients (%)
13.2%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.5%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
13.2%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
8.1%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
15.2%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
4%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
7.54
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
5.07
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.74
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.73
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.44
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.66
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
144.37
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.27
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.40
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
Significantly worse than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
A

arianna

New Member
Less time to write this review so I’ll keep it precise. If you’re pregnant do NOT go to Melrose. Don’t be fooled by their polite words and actions because they are useless when it comes to the real deal. With the most basic of tasks like taking a sonogram they screwed up. I would normally not be too cynical about this but since I was pregnant I didn’t want ANY issues.. understandably so I’d say. The lab techns made me freak out about something very basic apparently. When I told the OB she was like, oh ignore him. IGNORE A MEDICAL PROFESSIONAL? What shit!?
 
K

Kamdon1980

New Member
Awesome hospital, Melrose-Wakefield. Your life is in good hands. Don’t know what all the negative reviewers are talking about because I’ve been here thrice and each time I had good experiences. My wife also gave birth here and now our pediatrician is from this hospital too. Nothing could go wrong here.
 
wayland

wayland

New Member
Would avoid this hospital, by all means, they are very incompetent, will let things slide, and months later will call you up and accuse you of not paying your bills, so I was admitted here many moons ago, about 6.5 months to be precise, was in the hospital as an inpatient and got inpatient care for 5ish days. After getting discharged they said they would mail me my hospital bill.

Weeks went by and nothing was received. Talked to my insurance company and they said they tried to reach the hospital but they hadn’t responded. Straight to voice mail or never returning the calls. So I let it be. You won’t believe how anxious this made me. How is it possible that a hospital forgets about a patient? After a while I figured they’d forgotten and let it slide before calling them one last time and trying to remind them to send me my bill.

Again, straight to voicemail. No response to my message either so I decided to let it slide. Just last week I got an alarming mail from them accusing me of not paying my bill on time and how there would be a fine. I was shocked. Went directly to the hospital since they still refused to pick up my calls. It’s all the way across town so going after work was a 2 hour drive. But whatever, didn’t want them accusing me of something I didn’t do. When I got there I explained how I kept calling and calling and got no response.

They said that was not possible because a lot of patients call on the landline and they book appointments. So now it looked like I was the bad guy. I talked to my insurance company to get the rep that helped me the last time to back me up. Unfortunately he’d left the company by then. So I was caught. Actually no, calling it caught makes it seem like I was in the wrong, which I WAS NOT.
 
E

Eleina

New Member
Greatest place on earth to come for quality health care. Wont find this quality anywhere else in the country. Big claim but my experience backs it up. Very clean practice. The caregivers are not only professional very friendly too. Be it the PT, physicians, nurses, or housekeepers.
 
R

rhydian

New Member
How can you be happy in a place that’s as miserable this hospital? Such a sad environment it’ll depress you. Gloomy people working here giving off a bad energy. My son was a patient here and every time I came to visit him he would have this sad look on his face. When I’d ask him what’s wrong he’d say the nurses bummed him out . What kind of a hospital..

When I went to the cafeteria to grab some food I was greeted by a mean lunch lady who was very condescending and snippy. All I wanted a sandwich but I got an earful about how bad her day was.. is that really professional? I let that slide because she’s a lunch lady. But for doctors and nurses to act like that..
 
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