PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Lubbock Heart Hospital located in 4810 NORTH LOOP 289 - Lubbock, TX. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
450876
Address
4810 NORTH LOOP 289
City
LUBBOCK
State
TX
ZIP Code
79416
County
LUBBOCK
Phone Number
8066877777
Hospital Type
Acute Care Hospitals
Hospital Ownership
Proprietary
Emergency Department Volume
low
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
218 minutes
Overall Hospital Rating
5.00 star(s)
Cleanliness Star Rating
4.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
4.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
74%
Patients who were unhappy with treatment
4%
Avg Death Rate For Heart Attack Patients (%)
13%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
9.7%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
4.1%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
Not Available
Death Rate For Stroke Patients Comparison
Not Available
Avg Death Rate For COPD Patients (%)
8.3%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
13.3%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
1.8%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
12.00
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.91
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.56
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.80
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.19
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.15
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
167.09
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.33
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
4.30
Perioperative Hemorrhage or Hematoma Rate National Comparison
Significantly worse than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly less than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
jessyjeya

jessyjeya

New Member
Absolutely pathetic!!!!

I recently underwent an outpatient surgery at Northstar Surgical Center that is associated with Lubbock Heart Hospital. Before the surgery, maybe a week before, I checked with them what would the surgery cost (surgical center part) and was informed that it would cost in the range of $6000 to $6500. They also asked me to get some amount that would have to be paid on surgery day, and it would cover the hospital portion. The amount suggested met the deductible for 2019. I undergo surgery, and three weeks later I get a bill from Lubbock Heart Hospital. It reached my maximum out-of-pocket. Lubbock Heart Hospital very conveniently chose to triple the amount decided originally. The hospital did not say that surgical center bills get billed through Lubbock Heart Hospital. When you bill an insurance company through a hospital rather than a surgical center, you can squeeze out more money from the insurance companies.

I tried to argue that this bill is outright loot but was told that my insurance company has already paid their portion, so there is nothing I could do. Had I known about this cheating, I would have never agreed to undergo this surgery. On discreet inquiries, I came to know that the said surgery should not cost more than $1500 as self-pay, so the initial amount was also a loot. My doctor also agreed with this. She said this is a common practice at Lubbock Heart Hospital.

Most conveniently, the person who informed me about this amount at Northstar Surgical Center does not work there anymore, and everything now goes through Lubbock. Cannot believe how the state is allowing such loot to happen.
 
J

Joleen

New Member
The staff and doctors at Lubbock Heart Hospital took excellent care of me. The nurses were caring, courteous, friendly, and very professional. They did not hesitate to answer any question. What I liked about this hospital was that there was a smile on everybody’s face and that only means that they are enjoying their work here. When that happens, then automatically the quality of care increases. The only problem which this hospital has (according to my wife) is the cafeteria food. While the food is delicious, the items on the menu are not exactly heart-friendly, which is a bit ironic
 
L

likeoo

New Member
My wife walked into the ER with breathing difficulties and was admitted to the floor. She received excellent care! The nurses were exceptional. The whole atmosphere in the hospital was surreal. It did not feel like we were in a hospital... Whenever I saw an employee, they were smiling and genuinely seemed happy. They all greeted each other in a friendly way as well as the patients and their loved ones. My wife could not stop talking about them. The nurses also helped in getting my wife bathed. Now that does not happen too often. The housekeeping staff was also excellent. They cleaned the rooms twice daily. Even they were courteous. I would recommend Lubbock Heart Hospital to everyone
 
Naomi123

Naomi123

New Member
My father underwent surgery at Lubbock and had two stents placed. The doctor, surgeon, lab techs, nursing staff, everyone were great and very professional. They were courteous towards my dad. Even the hospital food was great. They took excellent care of not only my father but also of the entire family. If you have heart issues, then Lubbock Heart Hospital is the place to go. Heartfelt gratitude to every single individual who took part in the care of my father.
 
Youltas

Youltas

New Member
These fu*%^&g rascals did not even conduct a stress test on my mother and released her saying her chest pain was most like due to anxiety. She continued to have chest pain, and we took her to another hospital where it was revealed that she had a three-vessel blockage and had to undergo immediate surgery. Thanks to the wonderful doctors at this hospital, my mother is still alive. Left to idiots in Lubbock Heart Hospital, she would be dead by now.
 
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