Kenmore Mercy Hospital (Kenmore, NY) Complication Rates & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Kenmore Mercy Hospital located in 2950 ELMWOOD AVENUE - Kenmore, NY. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
330102
Address
2950 ELMWOOD AVENUE
City
KENMORE
State
NY
ZIP Code
14217
County
ERIE
Phone Number
7164476100
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Church
Emergency Department Volume
medium
Avg time patients spent in emergency dept before seen by a Medical Professional
28 minutes
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
17 minutes
Median time to Pain Med in Emergency Dept
70 minutes
Avg time patients spent in Emergency dept before inpatient admission
343 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
65%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
14.4%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
13.4%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
13.7%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.9%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16.9%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.6%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
7.41
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
2.75
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.88
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.77
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.14
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.13
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.26
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
3.02
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
juxtaposition

juxtaposition

New Member
Last Thursday night, I began experiencing very debilitating stomach pain. It gets so bad that I have to call 911 and they take me to Kenmore Mercy Hospital. I am wheeled into the ER. I wait for approximately 15 to 30 minutes and then I am taken back. They do a quick scan and some blood work and relay to me that my large intestine has got infected and surgery is required. I get transferred to surgical and undergo surgery very quickly. Three days later, I am back in my recliner watching TV. Now for such a major surgery, I had expected recuperation period of 10 to 20 days, but being back home in three days was amazing. The billing was also super quick, and they gave me an itemized paper bill. The surgeon was great, and the nurses in the ER, the surgical and post-op care area were great.

This was an experience that I would never forget. Thank you for saving my life!!!
 
M

Miley

New Member
I will just jot down a few things about this hospital that makes it the best in the region:
  • Hassle-free parking
  • Lovely, competent and caring nurses, staff and doctors
  • Fantastic service, a bit slower when compared to previously, but still commendable, despite running short on staff
  • Clean, and very welcoming building
  • Most importantly, Tim Hortons available
 
ANNIKA

ANNIKA

New Member
I twisted my ankle very badly while playing soccer and went to the ER to assure myself it was nothing serious. The ER was pretty quiet, so was quickly ushered in. The entire staff while being very professional was friendly and nice. I would not hesitate to come back to this hospital should I twist my ankle again or for any other medical emergencies.
 
melody

melody

New Member
Took my daughter to Kenmore Mercy as she was having severe pain in her stomach. The staff was very concerned not because of my daughter’s condition, but because we had interrupted their siesta. The ER doctor (could not catch his name) was downright condescending and very rude. He started asking me why I brought my daughter here instead of going to the Children’s Hospital nearby. When I told him, this was the nearest ER, he was least bothered and just brushed me off. I did not see the idiot for the rest of the time I spent there. We finally got referred to Children's Hospital where we found that my daughter was not even administered a proper dosage while she was at Kenmore! I am a retired CNA, which they did not know. I am way beyond upset by utter lack of patient care and compassion that we experienced! I will never step into this hospital again and would go out of my way to warn others to stay out of this hospital.
 
Jorge

Jorge

New Member
I used the Kenmore ER today. They were quick, professional and compassionate. They were understanding and helped in making my mother very comfortable while they addressed the bruises she sustained after a fall in the bathroom. Recommend this hospital to everyone.
 
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