Kaiser Permanente Fontana Medical Center (Complications) & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Kaiser Permanente Fontana Medical Center located in 9961 SIERRA AVE - Fontana, CA. Contains reports of complication rates, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050140
Address
9961 SIERRA AVE
City
FONTANA
State
CA
ZIP Code
92335
County
SAN BERNARDINO
Phone Number
9094275500
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
Not Available
Patients who left the emergency department before being seen (%)
Not Available
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
576 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
66%
Patients who were unhappy with treatment
6%
Avg Death Rate For Heart Attack Patients (%)
Not Available
Death Rate For Heart Attack Patients National Comparison
Not Available
Avg Death Rate For Heart Failure Patients (%)
Not Available
Death Rate For Heart Failure Patients Comparison
Not Available
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
14.7%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
Not Available
Death Rate For COPD Patients National Comparison
Not Available
Avg Death Rate For Pneumonia Patients (%)
14.4%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
Not Available
Complication Rate for Hip/Knee Replacement National Comparison
Not Available
Postoperative Respiratory Failure Rate Per 1000 Persons
5.90
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.48
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.99
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.92
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.46
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
1.10
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
148.78
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.30
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.50
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
Significantly better than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Number of Cases Too Small
Average Cost For Heart Failure Patients Comparison
Number of Cases Too Small
Average Cost For Hip/Knee Replacement Comparison
Not Available
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
L

lilou

New Member
I got royally screwed by Kaiser Permanente patient scheduling system. I would call it a big failure

My story goes like this. I recently joined Kaiser and booked a physical for myself a week ago. I reach here on the scheduled day 30 minutes early, only to be told that the doctor has decided to take a day off. I was like WTF…this could have been told earlier.

They tried to shift the blame onto me. The staff first told me that they tried reaching me and even left a voice mail regarding the issue. Funnily, I did not receive any message, forget voicemail. Then I was informed that the central schedulers do not have my number on the file. I was shocked. I told them I called the schedulers to get a physical scheduled and also got call back and I cross verified the number that they had.

Long story short, the scheduling system was not able to accommodate the patients who suffered when a highly-paid doctor of Kaiser decided to take a day off. They do not understand that people do not stay nearby and in my case, I had a four-hour drive roundtrip, and any scheduling changes should be intimated beforehand and if the doctor is not available, it should be ensured that there is a replacement doctor. You should not run such a tight schedule, which puts the patients in trouble in case of any problem.
 
L

Lakelyn

New Member
This is where my dermatologist works. I stay nearby and am very happy that my dermatologist works for Kaiser in the hospital nearby. Having skin cancers can be very demoralizing and demotivating, but my dermatologist ensures that skin cancer is kept at bay. My dermatologist has ensured that all my recurring skin issues are handled very well and all the pesky cancer spots are removed regularly.

I have also visited the ER once and have been highly impressed by the way I was treated here. Very happy that I chose the Kaiser system
 
O

Opelspeedster

New Member
I hate going to the hospital and avoid them like the plague. The hospital ER can get very crowded, and one can end up spending nearly an entire day just for the doctor to do a five-minute evaluation.

However, I had to visit Kaiser’s Fontana Medical Center after suffering from a fever that just did not subside. When I reached the hospital, it felt as if the entire neighborhood had descended there. Yet, I had to wait for only an hour before I could see the doctor. It was amazing to see how the patients were being taken back to the room. There was no chaos, and there were no complaints. The doctor who saw me was also a wonderful guy.

He had excellent bedside manners and was straight to the point. A blood test was ordered, and when the results became available, explained it to me and then took my inputs while creating a treatment plan. The time I spent with the doctor was only 15 minutes, but I did not feel rushed.

Very happy with the wonderful hospital experience
 
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