Pain Med Friendly High Cost Holyoke Hospital Medical Center MA Complication Rates & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Holyoke Hospital Medical Center located in 575 BEECH STREET - Holyoke, MA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
220024
Address
575 BEECH STREET
City
HOLYOKE
State
MA
ZIP Code
01040
County
HAMPDEN
Phone Number
4135342500
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
high
Avg time patients spent in emergency dept before seen by a Medical Professional
48 minutes
Patients who left the emergency department before being seen (%)
3%
Median Time to ECG for heart attack/chest pain in Emergency dept
4 minutes
Median time to Pain Med in Emergency Dept
36 minutes
Avg time patients spent in Emergency dept before inpatient admission
404 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
66%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
12.3%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
12.7%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
13.9%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
7.9%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16.5%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.6%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
7.77
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
2.95
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.67
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.76
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.41
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.14
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.38
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.65
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
P

pambaby

New Member
I suffer from severe anxiety disorder, and the mere sight of 10 people in a large room can give me an anxiety attack. Added to it, I have had numerous issues related to nerves. The latest trigger for my anxiety attack was a pinched nerve. I had a pinched nerve in the neck, and it radiated down to my left arm, of all places. This was enough to get a full blown anxiety attack. I thought I would die of heart attack and I’m just in my thirties. Rushed to Holyoke to deal with it. Staff was professional, caring, and treated me well. They used humor a lot to lighten up the mood, and within no time, I had calmed down and started feeling normal again. I took my daughter along with me as she had pink eye. The staff treated her amazing as well. Good job, Holyoke. I am highly impressed.
 
Flavia

Flavia

New Member
Holyoke Medical Center is a joke on healthcare. In fact, I would prefer driving a few miles more and going to another ER rather than spending my precious time and money on this legal drug-dealing hospital. Every time, my family and I visit this hospital, since it is the local emergency room, we have to tell the staff not to prescribe us morphine. They seem to like it a lot and are hell-bent on prescribing it.

The staff is also very mean and flip out when you ask any question. For them, patients are idiots, and they should not ask anything or say anything. They run you down so bad that you start thinking whether you have asked the right question or not and did you make any mistake in asking question. Given a choice, I would leave this shithole and go to another ER.
 
D

danvozza77

New Member
Holyoke offers excellent chronic, routine and urgent care for my husband and me. It is a small hospital, but the range of services which they offer would blow you away. The nurses and doctors are also good and take very good care of you. BTW, they do have a wonderful coffee shop and a gift shop. Not sure it is relevant, but then who does not like a hot cuppa or a small gift.
 
perry1202

perry1202

New Member
I underwent colonoscopy at Holyoke Medical Center last November. I received the best care from every individual whom I interacted. This includes the entire medical staff, especially the pre-op as well as endoscopy nurses, the physician, and the anesthesiologist. They were absolutely wonderful. Even though I was nervous since this was my first time and had a spike in blood pressure, I did not have any issue because the staff went out of their way to ensure that everything would go smoothly, and it did. I would recommend HMC to anyone who is wanting to undergo any procedure.
 
A

AvalonX

New Member
Absolutely disgusting and pathetic are the nurses and the doctors at HMC. I went to HMC ER with severe stomach pain and the NP who saw me asks, “What am I supposed to do?” Well, for starters check me and then order any scans if required. Poor lady was so busy that she did not have time for writing down scripts for imaging. But, she had ample time for lectures (lectured me for 30 minutes).

Her audacity does not end there… she moves a little further and starts talking about me with her colleagues…Dumbass, do you think I am deaf. She told her colleague that I was enacting this drama as I wanted to get painkillers and implied that I am an addict. She does not return back. I waited for two hours, but no sign of her…I left AMA.

Will never step into this hospital again. Rude and highly insensitive, crap location. What hurt me more than the pain was the fact that she treated me as if I was a bad person and just would not listen to me. I would go out of my way to convince people not to visit this hospital for anything.
 
B

BradHemphill

New Member
Here I am, back from HMC after suffering a tendon injury. The center has a reasonable wait time. The renovated facility has more space for patients, better parking, and more amenities. The doctor who saw me was in a bit of a hurry when he saw me first but then had the courtesy to come back and explain my x-ray images and give necessary information about my injury. Was released and asked to follow up with my local PCP. I do not want to fall sick or get injured again, but in the unfortunate circumstance that I do, I would visit Holyoke Medical Center.
 
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