PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Holy Cross Hospital located in 1500 FOREST GLEN ROAD - Silver Spring, MD. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
210004
Address
1500 FOREST GLEN ROAD
City
SILVER SPRING
State
MD
ZIP Code
20910
County
MONTGOMERY
Phone Number
3017547000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Church
Emergency Department Volume
very high
Avg time patients spent in emergency dept before seen by a Medical Professional
Not Available
Patients who left the emergency department before being seen (%)
3%
Median Time to ECG for heart attack/chest pain in Emergency dept
11 minutes
Median time to Pain Med in Emergency Dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
446 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
56%
Patients who were unhappy with treatment
9%
Avg Death Rate For Heart Attack Patients (%)
11.3%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
9.8%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
14%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.1%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3.7%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
12.25
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
2.02
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.94
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.69
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.12
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.31
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
168.95
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.31
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.63
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
M

mett1982

New Member
One can say that we are a Holy Cross Family. We have always visited this hospital for all our medical needs, and we have always been treated very well. Last week, my husband underwent scheduled surgery. Everything was done with clockwork precision, and the surgery was a success. The staff was superb – considerate and competent. The facilities like the pre-op room, operating room, and Post-op room were recently renovated and was extremely clean.

I have been a Silver Spring resident for a decade now, and we are delighted that this hospital is growing and keeping pace with our city. It is very comforting that we have such a wonderful hospital in our neighborhood
 
T

toradrake

New Member
ER wait time is horrible. I've had to wait for nearly four hours with a head-splitting migraine and every time I asked when I could see the doctor, I was told “soon.” I think it is best to sit at home, call 911, get an ambulance and come to this ER. Otherwise, you won’t be seen. So stupid of me to ignore a nearby clinic and to drive to this worthless hospital.

I filed a complaint against the hospital regarding the inordinate delay in the ER, and I got a letter stating that my case was reviewed by the doctor, and I was appropriately treated.

Treated? I left AMA.

Never again
 
GailO

GailO

New Member
Came into Holy Cross emergency room after cutting my finger badly with a kitchen knife. I went to another hospital, which advised me to visit Holy Cross since they were severely understaffed. I went to Holy Cross where the nurse saw me and sent me to Express Care within 10 minutes. The doctor was nice and knew his way around. Before I knew, I was cleaned up, imaged, the wound dressed up and I am on my way. The doctor and nurse were nice and had excellent bedside manners.

Thank you!!!!
 
M

Michael McLevie

New Member
Excellent customer service. Holy Cross has knowledgeable staff and excellent doctors. Besides the quality of care, what has always attracted me to the Holy Cross is their cafeteria! They serve some of the most amazing food. Sometimes I visit the hospital just to eat delicious food. It is not just me, but I have seen many patients and their family members enjoying the food served here.
 
Daniel Hood

Daniel Hood

New Member
I used to adore this hospital completely and have advised many people to come and get treated here. However, I am starting to dislike the hospital due to a bunch of obnoxious staff members. This was not a one-off case but has happened regularly. Last week, I was advised to get admitted due to an abscess. One night, while I was sleeping, the IV got ripped off, and I started oozing blood. I called the nurse, and her reaction was disgusting. She was more worried about the floor and her dress getting soiled. She put up an act while reinstating the IV. When I objected to her behavior, she started cursing me and went off muttering something under her breath. Thought I had seen it all, but I must say this was something new. Really starting to wonder if I should continue getting treated at HC
 
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