PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Hilo Medical Center located in 1190 WAIANUENUE AVENUE - Hilo, HI. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
120005
Address
1190 WAIANUENUE AVENUE
City
HILO
State
HI
ZIP Code
96720
County
HAWAII
Phone Number
8089323000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Government - State
Emergency Department Volume
high
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
5 minutes
Avg time patients spent in Emergency dept before inpatient admission
350 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
68%
Patients who were unhappy with treatment
9%
Avg Death Rate For Heart Attack Patients (%)
13.8%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
13.4%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
14.3%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
6.8%
Death Rate For COPD Patients National Comparison
Somewhat better than National Rate
Avg Death Rate For Pneumonia Patients (%)
16.6%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.9%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
6.29
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
2.86
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.67
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.77
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.17
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.13
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.29
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.36
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly less than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly lesser than the National Average
A

ArChIeClArKe

New Member
This is strictly an outsider’s review.

I was visiting a friend and was really famished. I wanted something to eat and asked a nurse if she can tell me where the cafeteria would be…she got upset and said it is a dining room and not cafeteria. I was puzzled and but followed her directions and reached the dining room. No wonder she got upset. It resembled nothing like your ordinary hospital cafeteria. The food was very impressive. There were many choices, and every item tasted delicious. They also have an amazing salad bar. The staff also makes fried rice, omelets, burgers, and even ahi poke. The food is hotel quality. For a hospital, this definitely is an impressive spread.

Too bad my friend cannot eat it…she is on a restricted diet.
 
J

jawad

New Member
A nasty medical surprise made me schedule an unscheduled date with the Hilo ER a few days back. I was a little skeptical about getting good care due to the time. But I was in for a pleasant shock. The staff greeted me warmly and then took me in and then back to the room. The doctor was beside me in minutes. The nurse and the doctor knew what to do. They took great care of me. The doctor advised immediate surgery, and even before I could start wondering about it, I was wheeled in, and the surgery started and completed. Thanks to the quick decision-making, I am alive today and able to write a review. I won’t hesitate in recommending this great hospital for all your medical needs. Three weeks down the line, I have completely recovered, and I am back to my normal life.
 
C

carlyn1962

New Member
A complete breakdown of communication. My eight-year-old was supposed to undergo surgery two days back. The surgery was scheduled a month back. Unknown to us, the surgery was postponed for six hours. We called the night before the surgery, and nobody told us anything. We came at 6:00 in the morning, and my daughter was prepped for the surgery. Nothing even then. They also went ahead and started an IV for the operation. We came to know about the postponement after the surgeon failed to turn up at the appointed time. How can they be so cruel? They could have informed us earlier, which would have helped us to plan better.

Thanks to these idiots, my daughter had to lie in the fu***ng hospital bed for six hours with an IV. They suck. Do not schedule anything here. Go to Honolulu. They would treat you better.
 
J

Jalil

New Member
Luv this hospital! I had visited the hospital for severe backache. I was seen by a wonderful doctor who actually had the patience to listen to my problem and how it started. I could not believe my eyes and ears. A doctor willing to listen to the patient…. Unbelievable. He manually palpated the back and diagnosed me as having a severe muscle pull and prescribed necessary medications. The doctor had excellent bedside manners!!! I pray to God that every hospital has such a wonderful doctor! Thank you, doctor, for listening to me...
 
leyla

leyla

New Member
Disgusting place. I hope that I never step into this shithole again. These people do not sanitize their hands while entering and while leaving the room, nor do they take any other precautions to prevent the spread of disease. I was admitted with severe flu and other related ailments. I never saw the doctor or the nurse wearing a freaking face mask and sanitizing their hand when they came to check me; the same was the case when going away. The hospital also did not have any warm blankets or any other stuff that could actually help the patients. Would go to Honolulu but avoid this dump at all costs.
 
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