PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Harris Regional Hospital located in 68 HOSPITAL RD - Sylva, NC. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
340016
Address
68 HOSPITAL RD
City
SYLVA
State
NC
ZIP Code
28779
County
JACKSON
Phone Number
8285867000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Proprietary
Emergency Department Volume
low
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
9 minutes
Avg time patients spent in Emergency dept before inpatient admission
235 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
1.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
70%
Patients who were unhappy with treatment
10%
Avg Death Rate For Heart Attack Patients (%)
12.7%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.9%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
13.2%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
9.8%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
15.8%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3.5%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
11.66
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
6.49
Serious Blood Clots After Surgery National Comparison
Significantly worse than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.31
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.80
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.19
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.46
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
152.73
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.26
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.47
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly lesser than the National Average
L

Louna

New Member
I was always told that there is a limit to how much worse an institution can become. But when it comes to Harris Regional Hospital, there is no limit, and here incompetence is a bottomless pit. The staff is insulting and ready to bite off the head of a person who dares to ask them a question. The ER doctors have the worst bedside manners, and just when you think it cannot get any worse than this; you can end up seeing even worse manners. Simply put, this hospital is a disgrace to the entire community. It would be best if one drives a little more and go to Asheville for getting treated by a team of better and more competent professionals.
 
B

big thumb

New Member
I do not why is that billing department is the worst department in every single hospital. Is it a rule that they should lie and cheat you and have to be staffed by some of the dumbest people ever born on planet Earth?

As you might have guessed, this hospital is no exception. I had to undergo some imaging at this hospital. The tech was excellent and very professional. He also cleared a majority of my doubts. Happy with the service, I go to billing to settle my bill. While I am at the billing station, the billing exec comes and says that if the bill is paid in full (my portion of the bill), I will get a good discount. Thinking why I should say no to such an offer, I readily agree — the biggest mistake of my life. I end up seriously overpaying the hospital. Once I realized that I went and confronted them. The billing exec who offered me the discount just refused to acknowledge that they even had such an offer. She completely ignored the fact that she was the one who offered me a discount. I was shocked by how a person could lie with a straight face.

Fast forward 11 months. I am still fighting the hospital for getting a refund. The only solace is that they have agreed that there was a mistake on their part and they would do the needful to rectify it. How I wish we had much better options in our neighborhood.
 
S

saline29

New Member
My daughter was transported to HRH for emergency surgery after ending up in a terrible accident. She received wonderful care from everyone at HRH – the nurses, wound care nurse, the doctors, surgeon, and everybody else. We were visiting this place, and this was a pretty rough situation for us. But thanks to the wonderful care and helpful team, a stressful night was made more bearable for us. Thank you!
 
A

Audrianna

New Member
I had to, unfortunately, visit this hospital after suffering from severe dehydration and nausea. My previous experience at this hospital was not a pleasant one, so was not sure about the treatment that I would get. I am happy to be proved completely wrong in that regard. The ER doctor and the nurses were outstanding and offered excellent care
 
L

Larry

New Member
I ended up having a OP surgery here on 4/6/19. I received great care from everyone. The nurses were very professional, compassionate, caring, and highly knowledgeable. I had a pleasant experience here. I won’t hesitate to recommend this wonderful hospital to my friends and family
 
Greg

Greg

New Member
My wife ended up breaking her nose after a pretty bad fall. We were referred to this place by our PCP and are we glad to come here. Mauve was attended to immediately, and surgery was set up for the next day. She received all the necessary treatment in the interim. The next day, the surgeon came on time, explained the procedure in detail, and encouraged Mauve to ask questions. The surgery was successful, and we walked out of the hospital pretty satisfied people.
 
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