Faxton St Luke's Healthcare Hospital Utica NY (Complication Rates) & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Faxton St Luke'S Healthcare Hospital located in 1656 CHAMPLIN AVENUE - Utica, NY. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
330044
Address
1656 CHAMPLIN AVENUE
City
UTICA
State
NY
ZIP Code
13503
County
ONEIDA
Phone Number
3157986000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
medium
Patients who left the emergency department before being seen (%)
4%
Median Time to ECG for heart attack/chest pain in Emergency dept
10 minutes
Avg time patients spent in Emergency dept before inpatient admission
342 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
62%
Patients who were unhappy with treatment
10%
Avg Death Rate For Heart Attack Patients (%)
16.7%
Death Rate For Heart Attack Patients National Comparison
Worse than the National Rate
Avg Death Rate For Heart Failure Patients (%)
12.7%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
16.2%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
11.3%
Death Rate For COPD Patients National Comparison
Worse than the National Rate
Avg Death Rate For Pneumonia Patients (%)
19.1%
Death Rate For Pneumonia Patients Comparison
Worse than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3.8%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
9.27
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.99
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.75
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.73
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.06
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.43
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
196.57
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.24
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.08
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly lesser than the National Average
8

80Juana

New Member
My sick child had to be taken to Faxton St. Luke’s ER for unbearable stomach pains recently. After waiting for nearly five hours in a near-deserted ER, my patience started running thin, and I went and asked the nurse when my son would be seen. The nurse was rude and started shouting at me. She said I would be called when it is time. The doctors and nurses are not sitting here just to treat you. They have other work also. I was amazed. I am not sure what other work does a doctor, or a nurse has in the hospital apart from seeing patients. After sitting for an additional hour, I thought it was best to go to another hospital. I told the nurse that we are leaving. Her answer, “Good Riddance. One less headache.”

No wonder people are dissing about this hospital. They lack manners and do not know how to treat a patient — atrocious customer service.
 
J

jaxsin

New Member
I had a wonderful experience when my wife and I recently went to the Faxton Emergency Room. We visited the ER due to a sudden onset of chest pain. I was taken in very quickly, and treatment started. The doctor came, had a little talk with my wife, and then ordered a few tests and procedures. It turns out I did not have anything major to worry about. It was just stress and anxiety, which caused pain. The doctor who saw me was a nice gentleman and had excellent bedside manners. The staff made what was turning out into a bad situation a good one. During the time we spent here, we were treated very well. Would definitely recommend this hospital to anyone I know. God bless all!!!! Thank You.
 
M

Mahina

New Member
Incredible experience at Faxton. The staff is wonderful, humane, compassionate, and very professional. I visited the ER one late night after a fall from the bike. The ER took me in quickly and then was taken back to the room in a matter of minutes. The nurses cleaned the wound and applied bandages, and I was on my way. The whole time spent in the ER – less than 30 minutes.
 
Brandt

Brandt

New Member
Faxton has some amazing doctors in the ER. I had visited the ER a few days back after a lower back pain was not reducing. The doctor ordered a CT and then asked me to get an MRI scan because he was convinced that something was really wrong with my back. The MRI revealed that there were a muscle tear and a crack in my tail bone. I was given appropriate treatment and sent on my way. Not sure how long would I have tolerated the pain if it was not for this gentleman. Won’t hesitate to return
 
Top