High Cost Eden Medical Center Castro Valley CA (Complication Rates) & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Eden Medical Center located in 20103 LAKE CHABOT ROAD - Castro Valley, CA. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050488
Address
20103 LAKE CHABOT ROAD
City
CASTRO VALLEY
State
CA
ZIP Code
94546
County
ALAMEDA
Phone Number
5105371234
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Other
Emergency Department Volume
high
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
11 minutes
Avg time patients spent in Emergency dept before inpatient admission
369 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
62%
Patients who were unhappy with treatment
6%
Avg Death Rate For Heart Attack Patients (%)
12.5%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
15.4%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
9.8%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16.9%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3.1%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
11.00
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.12
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.77
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.72
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.08
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.21
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
160.89
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.47
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.55
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
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New Member
Eden Medical Center can be very proud of their emergency room. It is top-notch; the best you can get, and I think it would certainly match with those in the big hospitals. I am not your ideal patient, am afraid of the needle, have claustrophobia, and get stressed out just seeing a white coat or green coat or anything. I try to avoid going to the hospital, and it is only when I am dying without care, that I go to a hospital.

I had such a situation last Tuesday, and my wife took me to the Eden Medical Center. The registration was quick, and I was taken in by a wonderful nurse who had a calm and soothing voice. I had to wait for 30 minutes and then was taken back to the room. A PA came to check on me. She was a wonderful lady and asked all the right questions. She did not rush me through. I told her all my problems with needles, closed spaces, etc. she calmed me down and asked me if I was okay with a scan and blood work. I said okay, and a few minutes later, the results came, which was all-clear. The PA explained to me the results and then gave some meds and discharged me. While I would not like to revisit any hospital, at least I have the satisfaction of knowing a hospital that will treat me respectfully and be attentive to my needs
 
AlExAnDrA28

AlExAnDrA28

New Member
As with every hospital, billing department of Eden Medical Center sucks. They just do not accept that they made a mistake. In the event these people do understand that a mistake has been made, no steps are taken to rectify it. I had visited Eden Medical Center back in January for a checkup, and things go off smoothly. I get an all-clear, and I go home. These idiots get the code wrong and send me a bill for thousands of dollars. I call them and try to explain why I visited the hospital. The doctor was a nice guy who helped me in getting the code corrected. However, these idiots have not stopped sending me bills. I am getting frustrated in making them explain that they are wrong. I have decided that I would not pay a penny. I am seeking legal advice on how to get these as****es stop sending me these wrong bills
 
W

wonderwall13

New Member
I still shake with anger when I remember my visit to this shithole. I took my pregnant wife after she started complaining of severe stomach pain. We were very scared because this was our first child. The staff takes us in quickly, but then we were made to wait for nearly three hours; with each minute, her pain increasing. This was not deemed to be an emergency!!!!! After three hours, she was taken back to the patient room, where an RN saw her and then gave her a script for OTC PAIN MEDS. We were shocked. How can the RN not see that Joanna was pregnant? No admission or referral to the labor unit…nothing. Due to these idiots, we had to rush her to another hospital, where the doctors do a scan and see the child is in danger. An immediate C-section and done, and my child is delivered. We would never step into this shithole again.
 
R

rue

New Member
This hospital is excellent. The premises is clean, and the ER team is great. They are quick and definitely know what has to be done. I had brought my husband after he was complaining of uneasiness…not signs or symptoms of stroke or heart attack...nothing. However, the moment the doctor saw him, he ordered a test which showed he was having a heart attack and had a five-vessel blockage. Emergency surgery is ordered, and three months down the line, he is doing fine. Cannot thank the angel enough. Doc, you would always be in our prayers.
 
AustinWhite1977

AustinWhite1977

New Member
Labor and Delivery Unit at Eden Medical Center rocks! The staff did a wonderful job of trying to keep us calm while Rhonda was delivering our child. Their service was out of this world. They ensured that both Rhonda and Adam were comfortable. The delivery was not a smooth affair, but the excellent staff was on top of everything. Hats off to these wonderful people
 
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