Low Cost Cox Medical Center South, Springfield MO (Complication Rates) & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Cox Medical Center South located in 3801 SOUTH NATIONAL AVENUE - Springfield, MO. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
260040
Address
3801 SOUTH NATIONAL AVENUE
City
SPRINGFIELD
State
MO
ZIP Code
65807
County
GREENE
Phone Number
4172696000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
3%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
324 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
63%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
13.5%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
13.6%
Death Rate For Heart Failure Patients Comparison
Worse than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
3.1%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
15.9%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.5%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16.4%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.5%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
10.96
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.03
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.13
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
2.13
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
Significantly worse than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.29
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.08
Bedsores or Pressure Ulcers Rate National Comparison
Significantly better than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
185.83
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.27
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.76
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Significantly less than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly less than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
W

Wilding

New Member
I was airlifted to this hospital after I ended up in a terrible 10-car pileup. I was seen and taken in immediately. The staff immediately attended to me. They answered all my questions and addressed concerns of my family members. What impressed me was that they talked with me despite me mumbling and muttering things (a result of the heady mix of Percocet and morphine). This was a highly competent staff. Everyone treated me like a human being and not like a milking cow for insurance money. They ordered a CT scan and MRI scan, but when the CT was pretty clear, they canceled the MRI. I also had quality insurance which helped in avoiding me to deal with the billing department, a major issue with many people.

I am not saying that my stay was without any issue. There were communication issues amongst various departments, and I even ended up informing the nurse about my medicines when the shift changed. But what endeared me to this hospital is the fact they readily addressed the issues, and when it was a mistake on their part, they readily apologized. Thanks to them, I am in much better shape now, something which would not have been possible if I was sent to another hospital.
 
JohnSnow

JohnSnow

New Member
My fiancée and I were here on a vacay when she had a pretty bad slip and immediately felt pain in her ankle. We rushed her to the nearby ER, and it happened to be this. We were taken in and then made to wait for nearly five hours just to get money out of our insurance. The ER was nearly deserted, and there were no major patients inside. The doctor himself came after an hour or so. He ordered an ice pack and an x-ray. Ideally, it would have been done pretty quickly, but we waited for nearly three hours for just getting the x-ray. Another one hour for the result and we completed five hours. The x-ray result – no fractures or muscle tear, just a sprain.

So long story short, we stayed in the ER for five hours for an ice pack and script for OTC pain meds. I think it is a big scam and done just to get money out of insurance companies. What should have been an hour or max 90 minutes stay, ended up being five-hour stay, ruining our entire day.
 
N

NedStark

New Member
Went to the hospital for bloodwork after being referred by my PCP. I was registered and then made to wait for nearly two hours before being called for the blood draw. The phlebotomist was clearly untrained as she ended up bruising my hand before being able to detect a vein. After the blood draw, I had to wait for nearly three hours to get the result. For a 10-minute blood draw, I had to wait for nearly five hours. Why can’t these people speed up things? I know they are doing it for getting easy insurance money, but then there is a limit to this. It is really shameful that we do not have better-managed hospitals in the rural Missouri area….
 
S

Sparrow

New Member
Staff at Cox Medical Center South is very caring and helpful. They are also empathetic and very professional. They welcome you when you walk in through the door. ER is spotless. They also updated us regarding the status of our loved one.
 
Lester

Lester

New Member
My grandma took a bad fall today morning and ended up smacking the back of her head pretty hard. She was brought here via an ambulance. We are satisfied with the care my grandma got and how the staff handled the family’s concerns. The ER staff was very reassuring and cleaned and stapled the wound pretty fast. They also took a precautionary scan which showed no reasons for worry. She was discharged four hours after she was brought in. We appreciate the efforts put in by the staff to make her stay as comfortable as possible.
 
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