Top Neurology Hospital Cooley Dickinson Hospital Northampton MA (Complication Rates) & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Cooley Dickinson Hospital located in 30 LOCUST STREET - Northampton, MA. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
220015
Address
30 LOCUST STREET
City
NORTHAMPTON
State
MA
ZIP Code
01060
County
HAMPSHIRE
Phone Number
4135822000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
medium
Patients who left the emergency department before being seen (%)
3%
Median Time to ECG for heart attack/chest pain in Emergency dept
4 minutes
Avg time patients spent in Emergency dept before inpatient admission
337 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
61%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
13.4%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.2%
Death Rate For Heart Failure Patients Comparison
Somewhat better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
12.8%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
8.4%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
13.5%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.6%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
6.67
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.49
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.66
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.77
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.33
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.11
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
164.56
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.28
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
3.02
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
E

Esa65

New Member
I have been associated with Cooley Dickinson ever since I found I am suffering from cancer. I do take short stints of radiation therapy in here whenever required and from my experience, let me tell you, the Oncology Department is superb. The nurses, the doctors and the techies form a great team and they do a fab job together.

I was all scared when I came in but their smiles are what gave me the reassurance. They are compassionate and I am fortunate enough to have their support during such tough times
 
B

Barbs Harris

New Member
I was at the ER because of a bad allergy in my eyes but these unprofessional and uncouth people got a wild idea from somewhere that I am drunk and I needed help because of the same.

I kept on telling them that my eyes have developed allergic reactions towards something and to treat me for the same but they just wouldn’t listen. They wanted to act upon what they thought was true.

I was fed up and finally I walked out of the place before they start doing something nasty to me. I don’t know what would have happened if I stayed there for some more time. maybe they would have gotten me admitted in the psychiatric ward! Bunch of idiots!
 
G

Gala81

New Member
I guess I was smart enough not to spend a very long time in the ER expecting them to help because either ways, it didn’t turn out to be fruitful. I was about to leave when they called me back and the doctor saw me immediately. But again, it was a complete waste of time because the doctor did not listen to me or pay attention to the symptoms I had.

I was rattling things out as if I was answering a viva voce question and the doctor acted like one of those stubborn teachers who would award only those marks which they already have in mind. The same way, the doctor had already made up his mind as to what medication he would prescribe me irrespective of what I had told him.

No attempts were made to diagnose my condition or to actually see why I was in so much pain. Careless these people are!
 
Rylei3

Rylei3

New Member
I am hemophiliac and I take great care to ensure that I don’t injure myself because once the bleeding starts, it takes artificial clotting factors to make it stop. But when something is bound to happen, you cannot stop it by any means.

I cut the area around me knee today when I fell down and as expected, the bleeding wouldn’t stop on its own. So, I somehow managed and came down to Cooley for help. I had spoken to my hematologist before I came in but it still took them 2 hours to give me the clotting factors.

These guys are never serious about their profession and it shows in the way they treat their patients. I think I should find some other reliable place, else they might have me bleed to death some day.
 
O

om93

New Member
Excellent care was what I received during my sojourn here. The doctor who treated me was wonderful and the nurses too were caring. They did not make me feel bad about my visit here and were empathetic to my situation.

Thank you for taking such good care. I have always liked their ER, they do a good job.
 
B

BeLa

New Member
I did something very foolish which I definitely don’t want to elaborate here. But my foolishness led to a deep cut in my right thing. I tried to do some first aid myself so that I could manage till I reached the hospital. But it didn’t seem to be of much help either.

I had great expectations when I walked in here because I thought I was bleeding to death but the people here didn’t seem to care at all. There was blood all over and they still wouldn’t care.

On the contrary they started making me feel as if I had done something grave and I am being punished for the same. I was on the verge of feeling guilty but then I told myself that no matter what I do, whether it was foolish, accidental or intentional, as medical personnel, it is their duty to take care of me, no matter what.

And then they couldn’t make me feel bad. But they did make me wait for 2 hours before even checking on my wound. I was helpless, so I couldn’t walk out. But I am not gonna come back to this ER again.
 
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