PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Brigham And Women'S Faulkner Hospital located in 1153 CENTRE STREET - Boston, MA. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
220119
Address
1153 CENTRE STREET
City
BOSTON
State
MA
ZIP Code
02130
County
SUFFOLK
Phone Number
6179837000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
medium
Avg time patients spent in emergency dept before seen by a Medical Professional
18 minutes
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
16 minutes
Median time to Pain Med in Emergency Dept
60 minutes
Avg time patients spent in Emergency dept before inpatient admission
301 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
4.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
72%
Patients who were unhappy with treatment
5%
Avg Death Rate For Heart Attack Patients (%)
11.8%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
8.9%
Death Rate For Heart Failure Patients Comparison
Significantly better than National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
11.2%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
6.2%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
11.7%
Death Rate For Pneumonia Patients Comparison
Better than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.4%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
3.77
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
2.17
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.54
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.74
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.09
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.1
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
158.44
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.32
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
3.26
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly less than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly lesser than the National Average
mooray

mooray

New Member
For someone who can’t stand the sight of blood, I can tell you I was out like a light after having cut myself while chopping up vegetables for dinner. Thankfully my husband was with me at the time (I normally do this myself) and rushed me to the ER at Faulkner. I was awake by the time we got there and was stunned by the kind of service they have here. Everyone was very nice and VERY prompt with the treatments.

They bandaged me up in no time, as soon as we got in. Then after 10 minutes, a nurse came in and took my vitals and left in a jiffy. In another half an hour, a PA came in and stitched me up, all under 10 minutes. An MD walked in soon after and checked the stitches and made sure I was feeling okay. Basically, every medical professional that tended to me was super nice and caring.
 
L

lpottgen

New Member
The level of affection and care you’ll receive here is simply incomparable to other medical practices. My heart issue was a simple non-issue here, they treated me like any other patient even though my case is pretty serious and rare. They made me feel comfortable, the support staff was simply outstanding and I wouldn’t have a single complaint to make about this hospital. Good food, valet parking is excellent, and the rooms are spacious. What more do you need?
 
nicole44

nicole44

New Member
I would have to say that my experience at Faulkner was somewhat bittersweet. Even though I straight up HATE hospitals and never enjoy my experiences at hospitals, Faulkner was not the worst. In fact, it was one of the only hospitals where I felt safe.

Having said that, it was not the most efficient. I had to get a knee surgery done, and while the procedure went by relatively smoothly, I didn’t really like how there was a 50% chance that it could’ve gone horribly wrong. The doctor’s assistants were not the most capable and nearly screwed up my medication twice. I had to yell at the doctor to tell him about how incompetent the assistants were and he agreed, but apologized for them, saying that they were still learning.

Thankfully the surgery went just fine and the nurses involved in the recovery of the surgery were just fine. Very caring, understanding and one of them even became a really good friend of mine after getting discharged. Very professional in that sense- no doubt. But my question is, how do they allow incompetent medical professionals to be part of this hospital, to begin with?

Anyway, I am glad I was only in there for 6 days, and while I can vouch for their medical assistance and professional talent in surgical procedures, I cannot vouch for the competence of the assistants. They should replace them with more talented professionals, or at least teach them how to become better at what they do. Doctors and surgeons were top notch, though.
 
H

hoverman

New Member
A big shout out to all the amazing medical professionals at this amazing practice. My surgical procedure was carried out with much caution, an alarming range of competence, and a really great level of professionalism. Thank you for making my experience here bearable. Recommend this practice to all.
 
ellyjude

ellyjude

New Member
While this Brigham and Faulkner affiliate was better than most other hospitals I’d been to, I would say that there is still much room for improvement, especially in the way they talk to patients. I had undergone surgery and everything went fine, but one thing I cannot vouch for is the way they respond to patient queries.
5 days after my surgery, and undergoing physical therapy (at another institution for convenience), I called them up to ask my surgeon a personal question about something I was experiencing. Obviously, it was a little private, so I wasn’t willing to disclose the details to the receptionist. She asked me what the issue was. This made me laugh, because, hello, she was a mere receptionist.

But she insisted that I tell her what the issue was and that she would pass on the message. Again, I laughed at this and told her simply to ask the surgeon to call me back, whenever possible. To this, she clicked her tongue and HUNG. UP.
My jaw almost dropped to the floor, I was straight up SHOCKED by this level of unprofessionalism at Faulkner, the fact that I didn’t disclose a concern to a non medical professional made me feel like a jerk about something I was not!
 
A

AmandaMay

New Member
Not sure I would recommend the outpatient lab 100% because they always seem to be short on employees- something that baffles me when it comes to a hospital. How is it possible to run a hospital if you’re short on staff? You can never keep an appointment on time because they run extremely late (I waited for 2 hours before keeping my appointment). No one values your time here.
 
Cinna

Cinna

New Member
Have been dealing with lymphedema issues from the dawn of time and have been desperate to get rid of these issues. Have been walking in and out of hospitals for over 5 years, and to no avail. Even though I’d feel a little better after each treatment, soon enough, the symptoms would come flooding in and that would be the end of my short relief. But soon enough, I heard about the services at Brigham and Women’s Faulkner and decided to give it a whirl, even though my expectations were low.
They were fast and efficient in finding out the cause of the lymphedema and I was recommended to a physical therapist to work alongside me during the course of my treatment. In less than a month, I noticed a serious reduction in the lymphedema symptoms and each session was becoming more and more easy to deal with. Dr. Cabral who was my physical therapist is my lifesaver and I owe it all to her professionalism and vast knowledge that my lymphedema is now manageable with lesser symptoms.
 
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