PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Bon Secours St Francis Medical Center located in 13710 ST FRANCIS BOULEVARD - Midlothian, VA. Contains reports of complication rates, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
490136
Address
13710 ST FRANCIS BOULEVARD
City
MIDLOTHIAN
State
VA
ZIP Code
23114
County
CHESTERFIELD
Phone Number
8045947400
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Church
Emergency Department Volume
high
Patients who left the emergency department before being seen (%)
0%
Median Time to ECG for heart attack/chest pain in Emergency dept
9 minutes
Avg time patients spent in Emergency dept before inpatient admission
302 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
61%
Patients who were unhappy with treatment
6%
Avg Death Rate For Heart Attack Patients (%)
13.7%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.7%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
12.2%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
8.4%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
14.2%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.6%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
7.89
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
7.81
Serious Blood Clots After Surgery National Comparison
Significantly worse than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.81
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.86
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.69
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.91
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
166.48
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.21
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.55
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Significantly less than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
harold

harold

New Member
This is my first and last time at this joke of a hospital. I was having trouble walking and wanted some referral to visit a rehab or a skilled nursing facility.

First of all, they made me wait for like ages, even in a near-deserted ER. Finally, when I was seen, the doctor behaved as if his bums were on fire….just could not sit still. He did not have the patience to hear me out and why I was having trouble walking. After five minutes of evaluation, he decided that he knew enough.

He ended up giving two shots and some Tylenol for pain. Hello, shots are good, but what about referral…Oh no…I do not provide references …you would have to visit your PCP for referral….

Just could not believe that I spent nearly half of my day for a five-minute evaluation, two shots, and some Tylenol….
 
H

holytrinity

New Member
St. Francis Medical Center ... this center is the best in the Midlothian area. I had to visit this place for a CT scan for my husband back in February.

This hospital stole our hearts the moment we pulled in. We were allowed to pull up till the main door and had our car parked by valet for free…yesss…they had free valet. That was a big tick in the parking box.

Our appointment was at 7:30 am, so there was not much crowd when we walked in. We walked in, and the front desk started the paperwork. The folks were very prompt and punctual. Jeb was taken back at 8:00 am, as promised. That is another tick in the box. While he was undergoing CT, I decided to do some walking.

I was pretty impressed by the hospital. It was well laid out and had beautiful vibes. The fountains with running water do help to calm the nerves down. It was very soothing. The waiting area was also large and comfortable. Besides this, the hospital did have a gorgeous area on the outside that also had a water fountain and gave a feeling of a lovely garden. Have to say, this is the most beautiful hospital that Jeb or I have ever visited.

The CT was completed on time…pretty fast; that’s one more tick. We have decided that if we need any outpatient procedures, then this is the place to come
 
A

Agustin71

New Member
My wife had to come here last June for an endoscopy. Parking was great. The whole process of the procedure was timed down to the last minute. I have to say everything was pretty organized. The administrative staff was accommodating and very polite. They explained the procedure once again and made sure my wife understood everything.

The doctor was excellent and so was the anesthesiologist. The nurses were also great. I have to say that our experience here was terrific. Highly recommended
 
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