Top Heart Hospital Low Cost Bon Secours Maryview Medical Center, Portsmouth VA (Complication Rates) & Reviews

PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Bon Secours Maryview Medical Center located in 3636 HIGH STREET - Portsmouth, VA. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
490017
Address
3636 HIGH STREET
City
PORTSMOUTH
State
VA
ZIP Code
23707
County
PORTSMOUTH CITY
Phone Number
7573982200
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
414 minutes
Overall Hospital Rating
2.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
59%
Patients who were unhappy with treatment
14%
Avg Death Rate For Heart Attack Patients (%)
12.1%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.7%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.5%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
15.6%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
8.2%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
15.9%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
13.29
Postoperative Respiratory Failure Rate National Comparison
Significantly worse than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.15
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
8.37
Blood Stream Infection After Surgery National Comparison
Significantly worse than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.72
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.80
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.61
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
183.65
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.26
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.99
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
Significantly better than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Significantly less than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly less than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
A

alana

New Member
I have to admit to one thing. I am impressed by the Maryview Medical Center. My husband was playing with our son and got hit pretty hard on his head and lost consciousness. We rushed him to this ER. The check-in was pretty smooth. He was taken in and triaged. The doctor was beside us within a few minutes and ordered a CT to rule out any serious injury. He was prepped, and the scan revealed no major injuries. For observation sake, my husband was asked to stay for some time. I have to say that the doctor and the entire nursing staff had excellent bedside manners. The hospital was very clean. After about four hours, he was discharged.

We are very pleased with the services and would highly recommend visiting this hospital. In my view, there is no great ER. It is the experience in the ER which makes it great, and we had a very good ER experience
 
P

palindrome

New Member
If there is one department that is dragging down the name of this wonderful hospital, then it is the emergency department. I bet every other department is great and are doing yeoman service. However, the emergency department is doing its part to tarnish the reputation of the hospital. A majority of the staff in the ER are obnoxious, rude and downright insulting. They have horrible bedside manners. They do not possess any abilities that would make them fit for this job. The only exceptions are the PA. Almost 90% of the PA are excellent and possess more knowledge than actual doctors. The emergency department also treats any patient who comes seeking pain meds for chronic pain as a potential drug addict. They do not even give pain meds to a dialysis patient. For them, every single individual is a junkie.

If you want to get good treatment, better staff, better attitudes, and excellent bedside manners, then head to Sentara, which is an excellent facility
 
ratChaser

ratChaser

New Member
The service at Maryview has become much better since it has been taken over by Bon Secours. My family members and I are regulars at Bon Secours, and we have always been taken well care off. Be it any department, we have never faced any issues. Everybody whom we have interacted with during our visits here has been very friendly. We have been treated very well every single time. The emergency room experiences were also good, and the staff and others running the show were polite and very helpful.
 
courtney753

courtney753

New Member
I am not sure about others, but I have had a very terrible experience in Bon Secours Maryview Medical Center ER. It was very nasty! I've visited several hospitals, and I have never come across such negligence by the ER staff. The nurses are rude and do not have the manners to reply. I saw one ER nurse handle blood vials without using any sort of protection. She evened the blood out by pouring blood back and forth after popping open the tops. She also gave a patient his medicines after handling blood. The less said about sanitary conditions, the better! After seeing this, I just left AMA with a promise to myself to never return!!!
 
A

ambrosial

New Member
I had a very good hospital experience at Bon Secours Maryview Medical Center. The staff was extremely caring, helpful, and compassionate. I have been both a visitor and patient at this hospital and both the times I have witnessed exceptional care. I agree that some people might be angry because they were not seen on time or as per their preference, but in the ER, only the seriously injured gets first preference. Rest would have just to bide away time. I feel comfortable about receiving care for my family and myself at this facility.
 
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