PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Ascension Providence Rochester Hospital (previously Crittenton Hospital) located in 1101 W UNIVERSITY DRIVE - Rochester, MI containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
230254
Address
1101 W UNIVERSITY DRIVE
City
ROCHESTER
State
MI
ZIP Code
48307
County
OAKLAND
Phone Number
2486525000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
medium
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
263 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
71%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
12.9%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
12.6%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
3%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
13.2%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
6.2%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16.5%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.9%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
7.14
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
2.55
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
7.78
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.71
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.04
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.81
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
151.68
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.42
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.63
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
No Different than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
K

katelyn

New Member
I broke my ankle the day before- my brother took me to this hospital- he volunteered here a few months ago- was raving about it for weeks later so I thought what the hell- reached here and was happy with the service- everyone was very cheerful and happy- which was honestly kind of weird because a hospital usually has such a somber environment- but it lifted my spirits so in a way I was happy too- the staff have this way of making you smile no matter what kind of pain you’re in- a broken ankle pains like #@$%# but somehow I didn’t think about it for the longest time- thank you all the nurses and doctors that looked at me- almost all healed up and out of here.
 
D

derian

New Member
I have mixed reviews about Ascension providence hospital and I’ll tell you why.. it was a confusing hospital visit which later turned into a hospital stay for my husband. A little back story: he’s been coughing up blood (subtly) for two days now and I only found out about it the day I drove him to the hospital. It’s more like bile laced with blood but that was frightening enough for me to take him to hospital..

once here I got him to the Er after much roaming around and then finally we saw the reception. When I told her what was wrong with him she handed me a clipboard with a paper and asked me to fill out a bunch of forms.. I understand that that is hospital policy but meanwhile aren’t you supposed to take the patient inside? I mean he is coughing up blood for Pete’s sake.. but no, they said that he had to wait and she sort of rolled her eyes at us when we weren’t looking as if it wasn’t even that serious…

I was shocked but bit my tongue because I;m usually a hot head with a loud mouth but I had to be strong for my husband. So we waited and waited until finally they called my husband’s name and they wheeled him away. I wasn’t sure whether I should go with him or no so I waited for a few seconds and then I walked in the direction they took him.. but I couldn’t find him. Came back to the reception and asked the receptionist where they were taking him and she asked me to take a seat and that they would bring him back . What??

So then later a nurse told me that it was a very rushy evening and I should just wait for some time and they’d get back to me. Not even kidding I waited for 3 hours straight without a word about my husband and it got so scary in that hospital , it was like a war scene- a lot of wounded patients altogether, it freaked me out so bad. Finally I got to see my husband and I was relieved.. but then he told me that he’s been waiting on some test results for over 2 hours himself all by himself in a different building .

I was fuming; who doesn’t know that a sick patient is never to be left by themselves. Anyway later on I talked with some physicians at the Er and they were super apologetic and said that it was just today because of the rush.. apparently a bus crashed somewhere close and there were a lot of patients brought in at once. So I’m happy at least the doctors apologized but everything else was bad here.
 
T

theomedina

New Member
I’m a big time foodie so anytime I go to a hospital, even if it’s just a visit, I need to get a taste of that cafeteria food. Don’t judge. I just really like the food at hospitals, it’s always got this taste of extra paprika or something.Anyway the food at Ascension really proved that the other hospitals didn’t stand a chance.

When my mother fell ill and needed to go to hospital I decided Ascension it was, that way I could have my proper meals as wlel while I was here.
Believe it or not the food actually got better than the first time I was here. Almost like an upgrade for choosing this hospital over the others. Haha
 
M

mehar14

New Member
Thank you Melinda and Lindsay (both nurses) for your constant care and affection towards me. It was very heart warming indeed and made my stay at Ascension providence hospital all the more better. All doctors and nurses should have their warm touch and sweet smile.
 
madelyn

madelyn

New Member
Looking for reviews about hip replacement surgery at this hospital- I’m your gal. Had this surgery just last month and it went brilliantly, it was the perfect experience altogether. There was minimal pain, I always had someone next to me in case of any emergency, but not only that, the resident/doctor would check up on me every hour while I was there. Imagine the level of dedication required for that.
 
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