PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Arrowhead Regional Medical Center located in 400 NORTH PEPPER AVENUE - Colton, CA. Contains reports of complication rates, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
050245
Address
400 NORTH PEPPER AVENUE
City
COLTON
State
CA
ZIP Code
92324
County
SAN BERNARDINO
Phone Number
9095801000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Government - Local
Emergency Department Volume
very high
Patients who left the emergency department before being seen (%)
4%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Avg time patients spent in Emergency dept before inpatient admission
473 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
1.00 star(s)
Doctor Communication Star Rating
2.00 star(s)
Nurse Communication Star Rating
2.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
55%
Patients who were unhappy with treatment
10%
Avg Death Rate For Heart Attack Patients (%)
13.2%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.7%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
13.1%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
7.3%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
13.6%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
Not Available
Complication Rate for Hip/Knee Replacement National Comparison
Not Available
Postoperative Respiratory Failure Rate Per 1000 Persons
8.66
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
3.40
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.60
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.90
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.14
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.46
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
168.61
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.29
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.45
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
Significantly better than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
Number of Cases Too Small
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Number of Cases Too Small
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
G

golda1984

New Member
On July 04th, 2019, I took my husband to ER at 11:30 pm following a severe back problem, and we received excellent service all the way through. It started with the gate, where a very friendly security guard greeted me. He was very professional. His beaming smile just made my day. I went into the hospital, my husband was checked in, and then three hours later, he was being taken back to the room.

The doctor was very professional and did not waste any time talking unwanted stuff. A thorough evaluation, a test, and an explanation of results later, I am walking out of the hospital with a fit-again husband. The doctors and nurses were knowledgeable, and my husband was pretty impressed with them (which is very rare). Overall, a wonderful and pleasant experience.
 
Aydan

Aydan

New Member
Guys, you can be a bit quick. I have been waiting in the ED waiting room for nearly five hours now. At this point, my condition is such that if Grim Reaper comes, I would be very happy to go with him. I’m sick of waiting here for so long.

Update: I finally saw the doctor after seven hours. He simply rushed through my care; and within a matter of five minutes, my evaluation was over. Worst experience!!!! I cannot imagine I had to wait for seven hours for this bullshit. Won’t be coming back.
 
S

sanchez97

New Member
Every single individual we interacted with were helpful and considerate. As with any county hospital ER, we had to wait, and we did so for nearly two hours. However, the nurses kept us updated about our status. These guys were also very helpful with the insurance and helped us in applying for emergency medical which helped to cover the visit.

The place was clean. Yes, there were a lot of dirty and homeless people who had come seeking care. It did not cause any botheration because they are also humans and deserve as much attention as we do.
 
K

Kailer

New Member
I am never coming back again to this shithole. The doctors have no respect and value for other person’s time and money.

I had an appointment scheduled at this hospital for 10:00 AM. I reached 30 minutes earlier as instructed. However, I was checked in only at 11:15 AM… Even as I am writing this, I am still waiting for my call. It is ridiculous. I know the doctor might be busy, but why then give an appointment….

Ain’t stepping into this shithole again!!!!
 
S

sky bully

New Member
Folks, if you cannot honor a commitment, then please do not commit. I scheduled an appointment with my “PCP” at least thrice, and each time, I was made to wait for nearly 20 minutes before I was checked in. Once check-in happens, then next five minutes is spent on running the vitals

Then the waiting starts. Why? Because, the doctor is busy with another patient. Fine once, but busy with patient all the three times, that is not a coincidence. I am taking my business to somewhere else
 
1

1986Ripley

New Member
I got the best service ever; something which I never thought I would get.

I had a procedure scheduled in the first week of May. This was my first and was a nervous wreck, just thinking about it. However, my prep nurse Maria made it very easy for me. She called me a day before the appointment and when I reached the hospital, talked with me about general things, all to take my mind off of the procedure.

Before sedating me, she inquired if I needed extra blanket. When replied in affirmative, it was brought in quickly; a fresh, warm blanket. Even after the procedure, she came and inquired how I was feeling. Thanks to you, Maria, everything went off well. Arrowhead should be very proud that they have a wonderful person like Maria on their roll call….Maria, you would always be in my prayers
 
A

amiracle1960

New Member
OK, the next best thing to my house in this region is this wonderful hospital. What makes it wonderful? Well, their emergency insurance plan. It is an excellent option for all those who do not have any other insurance. How are they able to pull it off? Well, Arrowhead is a county hospital which allows them to operate differently.

The second best part is the wonderful and highly knowledgeable nurses and doctors. They sure know how to take excellent care of their patients. Very happy that such a wonderful institution is in my neighborhood
 
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