PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Anna Jaques Hospital located in 25 HIGHLAND AVENUE - Newburyport, MA. Contains reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
220029
Address
25 HIGHLAND AVENUE
City
NEWBURYPORT
State
MA
ZIP Code
01950
County
ESSEX
Phone Number
9784631000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
medium
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
13 minutes
Avg time patients spent in Emergency dept before inpatient admission
320 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
4.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
72%
Patients who were unhappy with treatment
6%
Avg Death Rate For Heart Attack Patients (%)
13.5%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.3%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
12.4%
Death Rate For Stroke Patients Comparison
Somewhat better than National Rate
Avg Death Rate For COPD Patients (%)
5.9%
Death Rate For COPD Patients National Comparison
Significantly better than National Rate
Avg Death Rate For Pneumonia Patients (%)
13.1%
Death Rate For Pneumonia Patients Comparison
Somewhat better than National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3.5%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
7.20
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.10
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.55
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
1.21
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.16
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.19
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.23
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.36
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Catheter Associated Urinary Tract Infections National Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
M

MACLIN90

New Member
I had to be driven to the Anna Jaques Emergency Room due to severe abdominal pain. The staff was caring and handled things very professionally. It turns out I had issues with my gall bladder, and I needed to have it removed. I was not sure about it and did not agree to it right away.

But the ER doctor came to me and explained why it was essential to take my gall bladder out and how it would impact my life if I did not do it. He convinced me and also suggested me to take a second opinion if needed. I did seek a second opinion, and the answer was the same; it needed to be removed. Dr. Thurlow did my procedure, and I must say he did an excellent job. It was a success.

This hospital has to deal with a large number of people who come here desperately seeking help and the hospital, even though it has limited resources, do make sure that all are given proper treatment and return satisfied.

I hope I won’t be back soon, but if the need arises, then I know where to go
 
Zaydin

Zaydin

New Member
One of the best experiences at Anna Jaques Hospital. Needed to have a procedure done and was guided to Michael in the Radiology Department. A great guy who knew what had to be done. He explained the whole procedure in detail. Once I was satisfied, he proceeded, and the entire procedure went off without any hiccups.

This was way back in 2016, and I have not visited this hospital after that. I am not sure if Michael is still there, but he will always be in my prayers wherever he is
 
Reaghan

Reaghan

New Member
Had to have major surgery at Anna Jaques Hospital. The surgical team and other staff members were exceptional. The operation was a success, and I had to stay for three days for observation.

I did not expect the abrupt change in the way the floor nurses and doctors treated me. I was dumped into a room, and it took them three hours to get a pillow. I had to fight for ice packs, and these were the most uncomfortable ice packs I have ever come across. They were very stingy with pain meds. I can understand your concern, but not giving pain meds immediately after surgery is taking things too far. I never thought the care on the floor would be so pathetic. Will NOT be back again!
 
Naysa

Naysa

New Member
I had to undergo a septoplasty after a fall deviated my septum. The staff and the surgeon were outstanding and provided excellent care. Everyone whom I interacted with was kind, friendly, and very professional. Thanks to them, the whole process was made comfortable and calming. Appreciate it
 
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