PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Advocate South Suburban Hospital located in 17800 S KEDZIE AVE - Hazel Crest, IL. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
140250
Address
17800 S KEDZIE AVE
City
HAZEL CREST
State
IL
ZIP Code
60429
County
COOK
Phone Number
7087998000
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Church
Emergency Department Volume
high
Patients who left the emergency department before being seen (%)
4%
Median Time to ECG for heart attack/chest pain in Emergency dept
14 minutes
Avg time patients spent in Emergency dept before inpatient admission
361 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
4.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
63%
Patients who were unhappy with treatment
12%
Avg Death Rate For Heart Attack Patients (%)
13.1%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
9.5%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
12.8%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
7.9%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
16.4%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.5%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
9.27
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
4.12
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
5.54
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.74
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.05
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.19
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
135.04
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.23
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.25
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Hospital Acquired Central Line Blood Infection Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
No Different than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly lesser than the National Average
Average Cost For Pneumonia Patients Comparison
No Different than the National Average
A

Angelsong4

New Member
One thing that kind of annoyed me was that the staff doesn’t communicate with each other well enough. A nurse who came to change my bandages left and another one came in 10 minutes asking to change the bandages again. This was a little confusing but after explaining she left. Should the patients be handling this- Idk. A little alarming. Other than that, great service.
 
M

MickRorty

New Member
Can’t believe I had to go back here this morning for the damned insurance issue. A lot of people have warned me about problems they’ve had with hospitals about copay charges and how they always seem to overcharge them. And even though I have a child who has cancer and have been checking in and out of hospitals like I have hotels, I have never faced this issue before. Until I came to Advocate South Suburban. It really is a shame because the treatment here was really good. My daughter, who never seems to like the hospitals she’s dragged to, genuinely liked it here. But the damn hospital charged us the copay twice. Gotta sort this out.
 
Lymington

Lymington

New Member
I find it somewhat misleading to base your judgment solely on reviews that you read online, but what the hell. I’d done my fair share of research on Advocate South before coming to this hospital, but even so, I was proved wrong. There are so many negative reviews on Yelp and elsewhere, I realized I had to share my experience so that people didn’t base their decisions on what could possibly be overreactions. Because I’ll be honest, I get what most of the people are talking about- waiting in lines, having to deal with testy doctors or nurses. But it’s important to consider them as human beings and that most of them work 20-hour shifts. Anyway, back to the review of this hospital.

My mother had some neural issues and twice she was recommended to a neurologist at Advocate South. Even though I was very skeptical about taking her here (because of the reviews), she ended up going here herself the first time and saying it was good. I took her the second time and after my first encounter with the neurologist and nurse, I realized that the reviews were wrong. There wasn’t a single mean bone in any of the staff members I mingled with, and I pretty much talked to someone from each department that day. Accommodating, kind, friendly, neat, and very professional. Not only that, every time you called them, they returned them without forgetting- something I often found very annoying in other hospitals. You’d have to keep following up, but not here.

They are very thorough, they don’t leave you in the dark about anything. They make sure to double check all their work, even the most qualified doctor, which shows true character. They are down to earth even though very successful in life. Safe to say that my mother was treated better than she would’ve been treated in the best hospital in Illinois. Our family friend had recommended this hospital and I’m glad we took the chance to check it out. To find a place that my mother actually likes and approves of is a tedious task in itself, and I’m glad we didn’t have to go through any of that.
 
L

Luckybean6

New Member
SSH has some of the most qualified doctors I’ve ever met in my life. My grandmother has been coming to this hospital ever since she was diagnosed with brain tumor and we couldn’t be more pleased with the way the doctors and surgeons dealt with her- sheer professionalism. My grandmother ended up dying here, but at least she had no regrets or complains about this hospital.
 
K

kaibutsu

New Member
“Unorganized”- this would be the apt word to describe this hospital. And I think I am entitled to feelthis way, after having tried to book various appointments with them but they just can’t seem to locate my information. Don’t get me wrong- the doctors, surgeons, nurses, nurse practitioners, physicians, PAs… everyone is good, they have amazing health care quality… blah blah blah.

But how hard is it to hire a good couple of staff members for the administration team? It really shows a lack of effort from the hospital to hire efficient candidates who can get the job done. Because rest assured the current staff members, certainly can NOT get the job done.

I had to have spinal surgery and post that there were many complications. So the doctors arranged a few meetings for spinal injections and what not. A lot of medical mumbo jumbo. But basically each time I called the hospital to confirm my appointment the woman speaking to me would get easily confused.

She would say she can’t find my medical information and ask me to confirm whether I’d called the correct hospital. After finally finding my records, she would ask me for additional information like my phone number even though 1) I was talking to her from my phone, she could easily extract it or 2) that information was already given in my documents.
 
DrHerbert

DrHerbert

New Member
My brother has had three kids and all of them were born into this hospital. It’s almost like a tradition to have our family’s babies here.
 
Dragon

Dragon

New Member
I had no intention of coming to this hospital- in fact I had to be shifted last minute due to some weird insurance issues, but damn was I happy. Back at Palos, the ER service was awful. No one cared about the patients, the rooms were filthy, the nurses would come once in a blue moon to check up on you. But the ER at South Suburban was very grand. Oh, and they actually cared about the patients. The doctors keep coming in every 15-20 minutes to check up on all patients and there was no weird smell like there was at Palos. The rooms were neat and clean.
 
Top