PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Advocate Lutheran General Hospital located in 1775 DEMPSTER ST - Park Ridge, IL. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
140223
Address
1775 DEMPSTER ST
City
PARK RIDGE
State
IL
ZIP Code
60068
County
COOK
Phone Number
8477232210
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Church
Emergency Department Volume
very high
Avg time patients spent in emergency dept before seen by a Medical Professional
27 minutes
Patients who left the emergency department before being seen (%)
2%
Median Time to ECG for heart attack/chest pain in Emergency dept
Not Available
Median time to Pain Med in Emergency Dept
21 minutes
Avg time patients spent in Emergency dept before inpatient admission
304 minutes
Overall Hospital Rating
4.00 star(s)
Cleanliness Star Rating
3.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
62%
Patients who were unhappy with treatment
7%
Avg Death Rate For Heart Attack Patients (%)
13.1%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
10.4%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
2.8%
Death Rate For CABG Surgery Patients Comparison
No Different than the National Rate
Avg Death Rate For Stroke Patients (%)
14.9%
Death Rate For Stroke Patients Comparison
No Different than the National Rate
Avg Death Rate For COPD Patients (%)
7.6%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
13.8%
Death Rate For Pneumonia Patients Comparison
Better than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
2.4%
Complication Rate for Hip/Knee Replacement National Comparison
No Different than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
2.8
Postoperative Respiratory Failure Rate National Comparison
Significantly better than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
5.08
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.45
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.56
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.2
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.23
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
126.44
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.28
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.42
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Surgical Site Infections With Abdominal Hysterectomy
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Coronary Artery Bypass Grafting (CABG) Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
Significantly better than the National Rate
Average Cost For Heart Attack Patients Comparison
Significantly greater than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
coghlan

coghlan

New Member
Even though the waiting room in the ER of AL is absolute chaos, there was some hope. At the reception desk, they told us that the waiting time would be at least 4 hours because there were way too many patients and very few doctors in. We settled in, knowing it was going to be a long night.

But then we found out that a nurse practitioner, who, mind you, had just ended a 21 hour shift came back because there were too many patients. This is the kind of service that makes me proud to say I’m American.
I’ve never seen this kind of dedication towards saving human lives anywhere else in the world. Mrs. Patel has two children and is a single mother. Still, her priority isn’t sleep. She wants to save patients. KUDOS.
 
DirtBiker

DirtBiker

New Member
I liked the ER service at Luthern. I had to be taken into the ER directly from my personal doctor’s office, and it was all smooth sailing from there. Didn’t have to wait in no waiting area, and was seen by a doctor and nurse immediately. After another hour, I was admitted as an inpatient here and even though a little freaked out, the staff took really good care of me. Whether that was attending my constant calls or just holding my hand when I needed some guidance, they had me covered. Very much loved this team of medical assistants and the doctor treating me was nice too.
 
K

kyle44

New Member
I’d been hearing all about how wonderful Advocate Luthern is for L&D, especially from my sister in law since she gave birth here a year ago. As a first-time mom, I have been racking my brains out trying to find the right place. Finally decided to give this place a whirl and what can I say… they were amazing. First of all, from day 1 they made me feel extremely comfortable. In fact, the OB/GYN knew exactly how I felt and explained everything to me, about how what I was feeling was only natural. I remember meeting my first nurse friend that day, Jacquie! She was such an angel, and later on turned out to be my baby’s godmother. We first bonded over a gossip session over the OB.

From my first trimester, all the way to the third, I kept coming back to this hospital for tiny checkups here and there and some scares (Braxton hicks and whatnot), but finally, when it was time to deliver, Dr. Cox stepped up and did an excellent job. I was on epidurals and even though I had to wait for a few hours until I was 10 cm dilated, I did not feel the kind of pain a lot of women normally feel. A few more minutes of pushing and out came my beautiful baby girl, healthy and perfect. I remember the first time I held her in my arms. Shortly after Dr. Cox left, I was shifted to another unit to rest.

This was where I made a few other lactation specialists and some more nurses who basically helped me with breastfeeding. For a lot of women, this is a primary concern: a child that doesn’t latch on can be scary for a new mother and I remember crying for hours about this. In fact, if it wasn’t for these specialists, I wouldn’t be breastfeeding today. So, a huge thank you to you guys, you do great work. I never thought I’d make friends with the medical staff at this hospital, but it just goes to show how affectionate they really are. Genuinely care about the patients and best of all, keep in touch. Thank you, you beautiful ladies who made me the strong, confident mother of Luna that I am today.
 
G

gwz

New Member
It’s a nice hospital, altogether, but the ER is absolutely worthless. For those that don’t know the past of this hospital, it has expanded sometime in the last decade. When I came here 11 years ago, it was much smaller, but honestly, a lot more efficient. Now that it’s become bigger (it has a new trauma center), they are constantly understaffed and that is the only excuse they keep giving if you ask them why you have to wait for so long in the waiting area. Word of advice: Don’t go to the ER, but the normal physicians are good.
 
derez51

derez51

New Member
Sometimes the medical staff get so defensive and rude. I remember this nursing student who came up to me with medication that the doctor had not told me about and plopped it down in front of my face. She said, “eat”. I felt violated in every way. Then I said, “No, I don’t remember the doctor telling me about this,” and obviously refused. She threatened me, saying that she would mark my record as “refusing medical care”. WHAT CRAP?

Why would I refuse medical care? I only refused to take medication that hadn’t been told to me before. Then the doctor came in an hour later and asked why I didn’t take the medicine. They basically treat you like trash here.
 
G

gerard6

New Member
This is the second time the EMS took me to this hospital, and I remember feeling like absolute s**t here the first time. I begged the EMS to take me elsewhere in the ambulance but they said they could only take me here, given it fit all the criteria. I prayed second time’s a charm, but it was in vain.

The hospital is a freak show, the doctors are so mean, the nurses could care less if you were dying in a pit, and there is this stickiness on the floor 24x7. I try not to walk barefoot as best I can, but I hate putting on slippers. Honestly couldn’t wait to get out of here. If you want to get treated like a child, then there’s no better place in Illinois! I would personally prefer North Shore. Next time I’ll make sure not to call the ambulance.
 
newguy

newguy

New Member
Had to take my 5 year old son to the ER at LGH today; no waiting around, we were asked to wait in a room immediately. Joined by the doctor and 2 nurses behind him, they examined my son right away. It was a very speedy and effective process. He was asked to get admitted instantly.
 
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