PC Admin

PC Admin

Administrator
Staff member
Dedicated resource for Adventist Healthcare Shady Grove Medical Center located in 9901 MEDICAL CENTER DRIVE - Rockville, MD. Containing reports of complications, death rates etc. Reviews and real experiences of patients and their loved ones are invited. The treatment and medical care statistics listed below are updated and synced twice a year as per the 'Medicare Database' via an API.
 
Provider ID
210057
Address
9901 MEDICAL CENTER DRIVE
City
ROCKVILLE
State
MD
ZIP Code
20850
County
MONTGOMERY
Phone Number
2408266517
Hospital Type
Acute Care Hospitals
Hospital Ownership
Voluntary non-profit - Private
Emergency Department Volume
very high
Avg time patients spent in emergency dept before seen by a Medical Professional
17 minutes
Patients who left the emergency department before being seen (%)
1%
Median Time to ECG for heart attack/chest pain in Emergency dept
9 minutes
Median time to Pain Med in Emergency Dept
55 minutes
Avg time patients spent in Emergency dept before inpatient admission
342 minutes
Overall Hospital Rating
3.00 star(s)
Cleanliness Star Rating
2.00 star(s)
Doctor Communication Star Rating
3.00 star(s)
Nurse Communication Star Rating
3.00 star(s)
Patients who reported that they ALWAYS received help as soon as they wanted (%)
57%
Patients who were unhappy with treatment
8%
Avg Death Rate For Heart Attack Patients (%)
12%
Death Rate For Heart Attack Patients National Comparison
No Different than the National Rate
Avg Death Rate For Heart Failure Patients (%)
11.4%
Death Rate For Heart Failure Patients Comparison
No different than the National Rate
Avg Death Rate For CABG Surgery Patients (%)
Not Available
Death Rate For CABG Surgery Patients Comparison
Not Available
Avg Death Rate For Stroke Patients (%)
11.6%
Death Rate For Stroke Patients Comparison
Better than the National Rate
Avg Death Rate For COPD Patients (%)
8.8%
Death Rate For COPD Patients National Comparison
No Different than the National Rate
Avg Death Rate For Pneumonia Patients (%)
14.7%
Death Rate For Pneumonia Patients Comparison
No Different than the National Rate
Avg Complication Rate For Hip/Knee Replacement Patients (%)
3.8%
Complication Rate for Hip/Knee Replacement National Comparison
Worse than the National Rate
Postoperative Respiratory Failure Rate Per 1000 Persons
6.91
Postoperative Respiratory Failure Rate National Comparison
No Different than the National Rate
Postoperative Acute Kidney Injury Requiring Dialysis National Comparison
No Different than the National Rate
Serious Blood Clots After Surgery Per 1000 Persons
5.13
Serious Blood Clots After Surgery National Comparison
No Different than the National Rate
Blood Stream Infection After Surgery Per 1000 Persons
4.69
Blood Stream Infection After Surgery National Comparison
No Different than the National Rate
Split Wound After Surgery on The Abdomen or Pelvis Per 1000 Persons
0.68
Split Wound After Surgery on The Abdomen or Pelvis National Comparison
No Different than the National Rate
Accidental Cuts and Tears From Medical Treatment Per 1000 Persons
1.16
Accidental Cuts and Tears From Medical Treatment National Comparison
No Different than the National Rate
Bedsores or Pressure Ulcers Per 1000 Persons
0.4
Bedsores or Pressure Ulcers Rate National Comparison
No Different than the National Rate
Deaths Among Patients With Serious Treatable Complications After Surgery Per 1000 persons
165.9
Deaths Among Patients With Serious Treatable Complications After Surgery Comparison
No Different than the National Rate
Collapsed Lung Due To Medical Treatment Per 1000 Persons
0.27
Collapsed Lung Due To Medical Treatment National Comparison
No Different than the National Rate
Perioperative Hemorrhage or Hematoma Rate Per 1000 Persons
2.31
Perioperative Hemorrhage or Hematoma Rate National Comparison
No Different than the National Rate
Surgical Site Infections With Colon Surgery National Comparison
No Different than the National Rate
Rate of Unplanned Hospital Visits After Colonoscopy National Comparison
No Different than the National Rate
Heart Attack 30-Day Readmission Rate National Comparison
No Different than the National Rate
Heart Failure 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission For Chronic Obstructive Pulmonary Disease (COPD) Comparison
No Different than the National Rate
Rate of Readmission For Stroke Patients National Comparison
No Different than the National Rate
Pneumonia 30-Day Readmission Rate National Comparison
No Different than the National Rate
Rate of Readmission After Hip/Knee Replacement National Comparison
No Different than the National Rate
Overall Unplanned Readmission Rate
No Different than the National Rate
Average Cost For Heart Attack Patients Comparison
No Different than the National Average
Average Cost For Heart Failure Patients Comparison
Significantly greater than the National Average
Average Cost For Hip/Knee Replacement Comparison
Significantly greater than the National Average
Average Cost For Pneumonia Patients Comparison
Significantly greater than the National Average
G

Gabino

New Member
The Shady Grove doctors are top notch and the ER is really efficient. My girlfriend had seizures in the middle of the night so I drove her here and they were very fast with treating her. People complain about “waiting in line” but we didn’t have to go through that- touch wood! Everything went smoothly, it wasn’t as scary as I’d anticipated and she was clear to leave the following day. Very caring doctors, amazing nurses, intake persons, ICU staff, and security guards.
 
S

scarlett

New Member
I’ve often wondered about how people rely on reviews alone without actually checking them out themselves. But I figure, who better to review a hospital than a nursing student herself, right? So nursing students get the opportunity to rotate to many hospitals in the nearby area, and Adventist was one of the hospitals where I picked up many useful skills of being a nurse. First of all, my experience here was very different from most of the other practices.

To begin with, the nurses and nurse practitioners who you shadow have a huge impact on how you turn out: it helps you shape yourself and pick what kind of nurse you want to be. Whether it’s rude and arrogant or kind and compassionate. At Adventist, I think the main advantage was that everyone had only one goal in mind and that was helping sick people. There were ALWAYS volunteers when it came to treating patients in the ER, even nurses who were off work. This pushed me to work harder and become more like them- the right kind of nurse, after all.

You could imagine my confusion when I had to have an appendix removal and chose not to go to my hospital, but Adventist, a place where I’d worked as a nursing student years ago. Even though I was taking a shot in the dark (because the chances of finding the same nurses are slim), it turns out my decision was a good one. They took really good care of me, before and after the procedure and you won’t believe it- 2 of my nurse mentors were still there (even though they were nearing their retirement). It was great to be back and I will always vouch for this hospital, even if not the one where I currently work (not naming it, of course).
 
sweetkymom

sweetkymom

New Member
The waiting time at the ER really is the worst. I for one hate waiting, let alone standing in a cold hospital with all the seats taken, waiting for them to call my name in the middle of the night. Which, mind you, happened 2 hours after I got into the hospital. If that isn’t ridiculous, I don’t know what is. It’s not that I could sit on the hospital floor either because it had dirty footprints. There were way too many people and there was this really sick vibe in the air. The nurses didn’t seem to care that the hospital was filling up.
 
T

Tavilandx

New Member
Do yourself a favor and look for a better hospital to go to. There is nothing quite like this place, calling it a hospital itself made me laugh. It’s a joke. Hospitalization process itself will take you forever: I came to this hospital 3 weeks ago and had to wait for 10 hours to actually get the official “go” for becoming an inpatient here. Do they really think we have nothing better to do but wait around for their services? We are paying them after all, aren’t we? Should we really have to wait for that long? Ridiculous.

After that also, it’s not like they did anything great to treat me. I had food poisoning and needed my stomach to get pumped. They arranged a procedure for it, and it was 2 days after getting admitted into the hospital. But when the date arrived, they postponed it by another 11 hours, saying the doctor wasn’t available at that time. I mean, that was just the clearest sign to me that they were trying to squeeze out all my money. I was worried about how much my copay would come up to but thankfully it wasn’t a lot more than I’d expected.
 
P

Pandora

New Member
Gave birth to my son at this hospital and loved our OB- not sure if he’s still there (this was 9 years ago), Dr. Reuben? Don’t remember if that’s his first or surname) but he was literally THE BEST. Recommend the labor ward here 100%.
 
Tiggers39

Tiggers39

New Member
There are many advantages to this hospital, a few things I noticed was not there in the 3 other hospitals I’ve been to:
  • The staff here are very professional, knowledgeable, and approachable. They will sit and crack jokes with you.
  • The ER staff is even better, they treat you with a sense of urgency and professionalism 24x7.
  • The hospital food is 5x better than I’d anticipated, nothing like “jail food” as it’s been said.
  • The whole hospital is very organized.
  • It is neat and clean, even personal rooms’ bathrooms are cleaned daily.
 
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